Summary
Overview
Work History
Education
Skills
Timeline
Generic
ADAM ALBAARI

ADAM ALBAARI

Canton,MI

Summary

Relationship-driven communicator and account manager with a writing background and 5+ years in client-facing roles. Skilled at translating technical offerings into clear value, guiding stakeholders through complex decisions, and owning the full post-sale lifecycle—from onboarding and training to renewals, expansions, and compliance. Adept at proposal writing, cross-functional coordination, and CRM-based pipeline management.

Overview

5
5
years of professional experience

Work History

Service Contract Account Executive

Mobile Communications America
05.2024 - Current
  • Owned client communications and proposal development for service contracts tied to Motorola infrastructure deployments; translated technical service offerings into clear, executive-ready value propositions.
  • Advised stakeholders on maintenance and repair programs; aligned budget, risk, and compliance needs to ensure dependable infrastructure support.
  • Negotiated contract terms with multiple stakeholders; ensured clarity of scope, SLAs, and regulatory obligations.
  • Authored a standardized proposal template that improved messaging consistency and helped keep clients within National Fire Protection Association (NFPA) emergency communication standards.
  • Partnered with clients to maintain state and federal compliance across radio/communication infrastructure; documented processes to streamline renewals.
  • Generated $50,000+ in recurring revenue from new contracts in the first six months (May–Nov 2024).

Account Executive

eProcurement Services
07.2023 - 03.2024
  • Co-developed go-to-market narrative and created client-facing assets (email campaigns, collateral) for a new services line; refined qualification process to improve handoffs and signal quality.
  • Onboarded and managed 40+ new SMB accounts over nine months; served as primary point of contact throughout implementation and adoption.
  • Led discovery to understand business goals and mapped requirements to platform capabilities; created step-by-step implementation plans to drive user adoption.
  • Delivered live training and created lightweight documentation for users and admins; fielded ongoing “how-to” questions and support requests.
  • Managed 50+ accounts concurrently; tracked comms, tasks, and risks in CRM; prioritized follow-ups to protect renewal timelines.
  • Drove account growth through expansion plays and upsell recommendations aligned to measurable outcomes.
  • Consulted with enterprise stakeholders on supply-chain automation use cases; tailored messaging for technical and executive audiences.

Business Development Representative

Cyderes
11.2020 - 07.2023
  • Managed multi-channel outbound cadences and discovery for enterprise accounts; tailored messaging to buyers ranging from CISOs to IT managers.
  • Collaborated with marketing and solution engineers to clarify value propositions for managed security services; prepared briefings and product overviews.
  • Built and nurtured pipelines within Salesforce/CRM; coordinated stakeholder touchpoints to keep evaluations on track.
  • Processed product orders and ensured alignment with sourcing/operations guidelines; closed communication loops across internal teams.
  • Scoped opportunities averaging $150K–$350K; contributed to proposal writing and presentations for executive stakeholders.

Education

B.A. - English (Writing Concentration)

Loyola University New Orleans
05.2017

Skills

  • Client & Stakeholder Communication
  • Account Management & Renewals
  • Proposal & RFP Writing
  • Training & Onboarding
  • Content & Messaging
  • Compliance (NFPA, state/federal)
  • Process Documentation
  • Negotiation
  • CRM & Tooling: Salesforce, HubSpot, ZoomInfo, Microsoft Office, LinkedIn Sales Navigator, Ormandy ERP

Timeline

Service Contract Account Executive

Mobile Communications America
05.2024 - Current

Account Executive

eProcurement Services
07.2023 - 03.2024

Business Development Representative

Cyderes
11.2020 - 07.2023

B.A. - English (Writing Concentration)

Loyola University New Orleans

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