Adam Allen
Holly Springs,MS
Summary
Dynamic Systems Analyst with extensive experience at Methodist LeBonheur Healthcare, excelling in workflow optimization and system development. Proven ability to enhance Epic applications and deliver data-driven insights while training users. Recognized for adaptability and client support expertise, driving continuous improvement in clinical and business IT operations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Systems Analyst II
Methodist LeBonheur Healthcare
Memphis, TN
09.2023 - Current
- Operated in a senior role within multi-disciplinary teams managing challenging tasks in Clinical and Business IT fields.
- Possesses advanced analytical skills coupled with comprehensive clinical and business knowledge.
- Designed, configured, developed, enhanced, and tested complex IT systems using multiple tools to support business and clinical operations.
- Trained analysts and super users.
- Resolved urgent issues by taking initiative and using independent judgment.
- Exercised extensive authority to efficiently solve urgent situations.
- Played a key role in the initial development, testing, and launch of the Grand Central application for Epic transition.
Applications Analyst Access and Revenue
Baptist Memorial Healthcare
Memphis, TN`
08.2020 - 09.2023
- Provides extensive optimization and support for the continued improvement of Epic Applications used by Baptist OneCare.
- Analyzes workflows for optimal utilization of business systems.
- Demonstrated expertise in clinical, financial, technical, and application areas.
- Executes system builds, upgrades, and enhancements as required.
- Facilitates application implementation, optimization and maintenance phases.
- Achieved business goals by working alongside end users and team members for application integration.
- Employs creativity and intellectual insight in job responsibilities.
- Acquired working knowledge of Cadence, Referrals, and Welcome applications.
HIM Manager of Imaging Services
Methodist Le Bohneur Healthcare
Memphis, TN
08.2016 - 08.2020
- Engineered document imaging workflows to align with MLH and departmental objectives.
- Directed department functions, maintaining operational efficiency with 15 FTEs.
- Develop strategies to achieve set goals.
- Evaluated performance and recommended promotion and discharge of department associates.
- Oversees development, implementation and management of operating policies in the medical record department.
- Contributes to creating financial forecasts, capital expenditure requests and personnel utilization frameworks for maintaining data integrity.
- Manages secure handling and storage of medical documents.
Distribution Center Operations Supervisor
The Kroger Company
Memphis, USA
11.2013 - 08.2016
- Evaluated statistical data to ensure accuracy in labor metrics.
- Conducted regular sessions to discuss operational matters with hourly team members.
- Evaluated distribution center productivity reports related to labor standards.
- Managed daily operations supervising around 100 FTEs.
- Oversaw operational efficiency of hourly workers handling incoming goods, order preparation, and distribution.
- Set goal objectives and developed adaptive strategies to achieve them.
- Coordinated with departmental supervisors to organize and allocate workforce levels essential for cost efficiency.
EMT/Security Supervisor
The Village at Germantown
Germantown, USA
05.2008 - 11.2013
- Managed a team of 8 FTEs.
- Maintained a secure environment for both residents and staff totaling over 435 people.
- Handled emergency calls initiated by residents and staff, ensuring immediate response.
- Facilitated seamless communication among departments to enhance collaboration.
- Implemented new procedures to enhance overall efficiency and safety of operations.
- Oversaw direct reports, providing guidance and evaluating their performance.
Medic
U.S. Army
, USA
05.1996 - 05.2008
- Executed various responsibilities during military tenure in US Army.
- Served as Combat Medic supporting medical operations in Iraq during Operation Iraqi Freedom.
- Managed operations at Level 1 Trauma Center in Ft. Lewis, WA.
- Delivered comprehensive training sessions covering fitness routines and medical competencies.
- Trained in orthopedic management for a clinic in Ft. Jackson, SC.
- Facilitated treatment of patients through application of medical devices.
Education
Master’s Degree - Health Informatics and Information Management
University of Tennessee Health Sciences Center
Memphis, TN12-2016
Health Information Management
Baptist Memorial Health Care
Memphis06.2016
Methodist Le Bonheur Healthcare
09.2014
Skills
- Workforce Development
- Client Support Expertise
- Data-Driven Insights
- Schedule and time tracking
- System Development
- Physician Engagement
- Workflow optimization
- Application support
- User training
- Cerner
- Systems analysis
- Data integration
- Epic applications
- Troubleshooting and Diagnostics
- Attention to detail
- System upgrades
- Adaptability and flexibility
- Continuous improvement
Certification
- Epic Prelude Certified, 01/01/20
- Epic Grand Central Certified, 01/01/21
- Registered Health Information Administrator, 01/01/16
- Emergency Medical Technician IV, 01/01/97 - 12/31/13
- BLS Certified, 01/01/97 - 12/31/13
- Orthopedic Technician Certified, 01/01/06
- Management Development, 01/01/03
Timeline
Systems Analyst II
Methodist LeBonheur Healthcare
09.2023 - Current
Applications Analyst Access and Revenue
Baptist Memorial Healthcare
08.2020 - 09.2023
HIM Manager of Imaging Services
Methodist Le Bohneur Healthcare
08.2016 - 08.2020
Distribution Center Operations Supervisor
The Kroger Company
11.2013 - 08.2016
EMT/Security Supervisor
The Village at Germantown
05.2008 - 11.2013
Medic
U.S. Army
05.1996 - 05.2008
Master’s Degree - Health Informatics and Information Management
University of Tennessee Health Sciences Center
Health Information Management
Baptist Memorial Health Care
Methodist Le Bonheur Healthcare
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