Adam Aponte
Coram
Summary
Highly organized, fast-learning, detail-oriented, and efficient general laborer. Versatile team member offering over 12 years of experience handling tasks smoothly and efficiently. Skilled in providing high-level customer service to executives, and contributing to the company's overall performance. Adapts well to changing processes, programs, and team requirements, and is eager to contribute to a growing company.
Overview
14
14
years of professional experience
Work History
Client Coordinator
Retail Mechanical Services
Bohemia
10.2024 - Current
- Coordinated client communication to ensure timely responses and satisfaction.
- Responded promptly to customers' requests via email or telephone.
- Maintained accurate records of all client communications, including emails, phone calls, documents.
- Identified client needs and provided solutions through effective communication.
- Managed client schedules to optimize appointment availability and resource allocation.
- Developed and maintained project tracking systems for effective workflow management.
- Facilitated collaboration between clients and internal teams to streamline processes.
- Communicated effectively with clients regarding changes in policies or procedures.
- Provided excellent customer service to clients and responded promptly to inquiries.
Warehouse Worker
Country Carpet & Rug
05.2023 - 10.2025
- Manage warehouse operations and verify proper shipment procedures.
- Ship material and perform boxing, packing, labeling, and preparation of related documents.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Contribute to achieving team goals with consistent punctuality, reliability, and adherence to establish performance standards.
- Demonstrate strong organizational and time management skills while managing multiple projects.
- Demonstrate a high level of initiative and creativity while tackling difficult tasks.
- Assist with day-to-day operations, working efficiently and productively with all team members.
City Carrier Assistant
United States Postal Service, USPS
01.2023 - 04.2023
- Recording shipping information for a number of packages, materials, or internal correspondence.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Distributed mail on foot to residences and businesses, delivering to approximately [150] customers per shift.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
Package Handler
UPS
03.2022 - 12.2022
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated equipment while observing standard safety procedures.
- Monitored and tracked shipment progress to confirm on-time delivery.
- Assembled, sealed, and loaded packages into correct trucks.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Continually honed skills in operating various equipment such as hand trucks, pallet jacks, and forklifts to optimize workflow and enhance efficiency.
HVAC Installer Helper
Elite A/C
01.2021 - 01.2022
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Surveyed building layout and gathered materials before beginning repairs.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthrough after completion of installations.
- Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
Infantrymen
U.S. ARMY
01.2016 - 06.2018
- Efficiently operated and maintained full accountability of multiple tactical vehicles and sensitive military equipment valued over 175,000 dollars.
- Prevented unauthorized access into secure areas and ensured policies and regulations were enforced.
- Conducted continuous Security checks of compound, reported security violations.
- Inspected field communications equipment for defects and reported same promptly to superior officers.
- Displayed a high level of competence and professionalism under stressful situations.
- Supervised, trained and ensured the safety and welfare of a 4-person team, maintaining a 100% safety record.
- Ensured work areas were safe and hazardous materials were stored according to OSHA, EPA and DOD regulations, resulting in 0 workplace accidents.
- Communicated urgent orders and directions effectively up and down the chain of command; relayed all orders for missions to subordinate personnel while voicing concerns and feedback from personnel to executive leadership.
- Developed and implemented strategies to maximize squad efficiency.
- Trained new infantry soldiers on standard operating procedures.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Applied first aid to squad members at camps and on battlefield.
- Secured key locations during operations, establishing a safe environment for friendly forces to operate within.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Trained in use of tear gas, passive ordnance, and explosives.
- Analyzed terrain to identify advantageous positions for operations.
- Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
Cashier Clerk
CVS Pharmacy
04.2014 - 11.2015
- Helped maintain merchandise displays, including end-caps, floor display and aisle display
- Responsible for cash drawer reconciliation and deposit at end of shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Learned duties for various positions and provided backup at key times.
- Assisted customers with returns, refunds and resolving transaction issues.
Deli clerk
Foodtown Express
02.2012 - 01.2014
- Maintained cleanliness and organization of the deli counter in accordance with food handling standards and store requirements.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
Education
HVAC Course -
Eastern Florida State College
Cocoa, FL12.2020
Basic Training Camp -
United States Army Infantry School
Fort Benning, GA04-2016
Received G.E.D -
Red Rock Job Corps
Lopez, PA07-2011
Pleasant Vally High School
Brodheadsville, PA06-2010
Skills
- Team collaboration
- Sorting and labeling
- Deadline adherence
- Microsoft Excel
- Shipping documentation
- Willing to learn
- Invoice verification
- Microsoft Outlook
- Attention to detail
- Complex problem-solving
- Data entry
- Critical thinking
- Project tracking
- Client communication
- Schedule management
- Customer relationship management
- Problem solving
- Electrical wiring
- A/C troubleshooting
- Equipment maintenance
- HVAC installation
- Piping systems
- Route optimization
- Vehicle inspection
- Freight documentation
- Shipment tracking
- Equipment operation
- Time management
- Loading and unloading
- Safe driving techniques
- Inclement weather driving
- Vehicle maintenance
- Strategic planning
- Order picking and processing
- Safety management
- CPR certification
- First aid training
- Emergency response
- Patient assessment
Awards
- Universal EPA certification
- Awarded Expert Marksman Badges for, M4, M249
- Awarded the National Defense Service Medal, the Global War on Terrorism Service Ribbon, and the Army Service Ribbon
Timeline
Client Coordinator
Retail Mechanical Services
10.2024 - Current
Warehouse Worker
Country Carpet & Rug
05.2023 - 10.2025
City Carrier Assistant
United States Postal Service, USPS
01.2023 - 04.2023
Package Handler
UPS
03.2022 - 12.2022
HVAC Installer Helper
Elite A/C
01.2021 - 01.2022
Infantrymen
U.S. ARMY
01.2016 - 06.2018
Cashier Clerk
CVS Pharmacy
04.2014 - 11.2015
Deli clerk
Foodtown Express
02.2012 - 01.2014
HVAC Course -
Eastern Florida State College
Basic Training Camp -
United States Army Infantry School
Received G.E.D -
Red Rock Job Corps
Pleasant Vally High School
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