Adam Babbitt
Ankeny,IA
Summary
Highly-qualified Director of Credit with 14+ years of experience in the financial services industry coupled with 8+ years of leadership experience driven to minimize risk while capitalizing on opportunities to accomplish objectives in sales, customer growth and bottom-line profitability.
Overview
14
14
years of professional experience
Work History
Director of Credit Services (contract)
COLLABRIA FINANCIAL SERVCES
04.2020 - Current
- Architect and solution custom front-end lending application experience to be used by credit union employees and online applicants starting Q4 2024 to apply for a credit card that integrates with Collabria's existing decision engine as other new integrations.
- Develop strategies to proactively optimize credit, risk management, regulatory compliance, marketing, operational risk policies and overall loan programs
- Remotely manage team of credit analysts of 12 people in Winnipeg, MB providing guidance and support to ensure accurate risk assessments
- Worked in tandem w/ Chief Operations Officer and Chief Risk Officer to optimize Collabria’s Loan origination system strategies to shift from primarily a brick and mortar acquisition approach via credit unions to online, direct to consumer approach to adapt to COVID-19 challenges and further evolve Collabria's digital marketplace presence
- Configure loan origination system and strategies to increase efficiencies and automation rates from 52% to 71%.
Director of Credit Services
AMC FS (formerly TMGFS), AN AMC COMPANY
01.2018 - 04.2020
- Oversaw strategic direction of credit, risk management, regulatory compliance, and operational risk of Canadian joint venture that provided underwriting services for Collabria Financial Services, agent issuing start up credit card company that grew from zero to over 400k accounts and $650MM in monthly credit card sales in 5 year span
- Hired, onboarded and coached team of credit analysts that grew from 2 to 22 team members in a span of 18 months to account for 800% growth in business volume, with a focus on maintaining performance standards, SLA, and service delivery standards and navigating the staffing challenges that accompanied the rapid growth by focusing on optimizing employee engagement through regular performance appraisals
- Leveraged industry experience to proactively provide creative solutions and strategic planning and direction to Collabria for credit risk, procedure documentation, process improvements, cost reduction, compliance, portfolio management
- SME for loan origination system (arcOS by Origence (formerly CU Direct) which utilizes a SaaS model) -proposed, implemented and tested credit scorecard changes, provided technical support and system optimization for streamlined customer experience for over 15,000+ users
- Pursued opportunities to research and improve operations and advance the business regarding fraud prevention, information management, credit origination, account management, client services, support services pricing, as well as influence other strategic business initiatives
- Coordinated the winddown of operations and training of the new underwriting team working for Collabria
- Personal Lending Authority up to 250k for consumer, small business, and commercial accounts and provided recommendations to Board of Directors for credit lines up to $1MM.
Credit & Risk Manager/Sr Credit & Risk Manager
AMC FS (formerly TMGFS), AN AMC COMPANY
01.2016 - 02.2018
- Led build out of credit risk functions for Collabria that included policies and procedures, performance metrics implementation, budget development, loss forecasting, and provided input for product marketing
- Grew and managed team of four individuals and all department vendors including external partners: CU Direct, Equifax, FICO, LexisNexis, iovation and First Data/FIS
- Led implementation of controls across all business units to ensure compliance within all regulations
- Worked in collaboration with Credit Director to prepare responses to auditing requests and complaints from OCC, CFPB and state regulators to ensure compliance with applicable regulations
- Created strong rapport with Collabria’s 200 credit unions and 10 relationship managers by providing courteous and knowledgeable service to foster a positive interaction every time.
Credit & Risk Analyst/Sr Analyst
AMC FS (formerly TMGFS), AN AMC COMPANY
03.2012 - 01.2016
- Designed workflows using matrices and custom rules to increase automation rate from 33% to 52%
- Created board report presentation for account performance and risk indicators monthly
- Researched, proposed, and implemented new financial spreading and loan grading software to assess risk for small business credit cards as well as outside sales of prospective portfolios
- Worked with assigned relationship managers to train 220+ credit unions and their employees on various credit card products, product launches, and provided training for how to use the loan origination system.
Collections Analyst II
AMC FS (formerly TMGFS), AN AMC COMPANY
07.2010 - 03.2012
- Responsible for analyzing the pass due accounts totaling $3.5 million and credit card balances as well as overseeing the collection lifecycle of third-party debt collection agencies and negotiation of settlements in a timely fashion.
Education
Bachelor of Arts - Marketing and Logistics/Supply Chain Management
Iowa State University
Ames, IA01.2005
Skills
- Proven success implementing new technology and processes to help businesses scale
- Cash Flow Management
- Stakeholder Communication
- Excellent communication Skills – both writing and speaking
- Collaborate for results – ability to build relationships and foster strategic partnerships
- Credit policy development
- Portfolio Management
- Loan Origination
Timeline
Director of Credit Services (contract)
COLLABRIA FINANCIAL SERVCES
04.2020 - Current
Director of Credit Services
AMC FS (formerly TMGFS), AN AMC COMPANY
01.2018 - 04.2020
Credit & Risk Manager/Sr Credit & Risk Manager
AMC FS (formerly TMGFS), AN AMC COMPANY
01.2016 - 02.2018
Credit & Risk Analyst/Sr Analyst
AMC FS (formerly TMGFS), AN AMC COMPANY
03.2012 - 01.2016
Collections Analyst II
AMC FS (formerly TMGFS), AN AMC COMPANY
07.2010 - 03.2012
Bachelor of Arts - Marketing and Logistics/Supply Chain Management
Iowa State University
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