Adam Bailey
Hazel Green,AL
Summary
Seasoned technology professional with 10 years experience in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
12
12
years of professional experience
Work History
Business Network Manager
AT&T National Business
01.2018 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Assisted employees with resolving network problems at remote locations.
- Compiled data and generated graphs to interpret results and suggest key operational improvements.
- Spearheaded compliance efforts and developed best practices to drive continual process improvements.
- Collaborated with executive team to define business requirements and exceed target goals by 150%.
- Designed and evaluated WAN and LAN connectivity technologies.
- Planned and implemented upgrades to system hardware and software.
- Secured and connected private networks at multiple sites across interstate corporate WAN.
Small Business Advisor
AT&T Small Business
09.2013 - 01.2018
- Monitored operational activities to ascertain effectiveness of results and which areas could use better oversight.
- Delivered extensive knowledge of federal and state tax laws and regulations to small businesses.
- Met with small business owners to discuss organizations, what each hoped to achieve and what products and services would be offered.
- Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track while increasing revenues 150%
Store Manager of Operations
Pacific Sunwear Inc
03.2011 - 09.2013
- Overseeing daily operations, managing staff, ensuring goals met, and providing exceptional customer service
- Also responsible for analyzing financial data, identifying trends, and developing strategies to improve company’s performance
- Communication
- Implemented new procedures and technologies that improved efficiency and streamlined operations
- Leadership
- Achieved “Top Dog" award for top 1% of company for performance
- Increased sales by 197% with special displays and promotions.
Education
BS - Management of Technology
Athens State University
Associate of Science -
Calhoun Community College
Tanner, AL04.2019
Skills
- Product Development
- Technical Analysis
- Technical Support
- Systems Analysis
- Network Infrastructure Administration
- Web Security
- IT Management
Accomplishments
- Awarded with the Summit award for top 1% of Sales company wide.
- Awarded with Best In Class award for performance.
- Numerous leadership awards for sales numbers.
Timeline
Business Network Manager
AT&T National Business
01.2018 - Current
Small Business Advisor
AT&T Small Business
09.2013 - 01.2018
Store Manager of Operations
Pacific Sunwear Inc
03.2011 - 09.2013
BS - Management of Technology
Athens State University
Associate of Science -
Calhoun Community College
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