Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Adam Barrett

King,NC

Summary

Versatile and results-driven professional with extensive experience in maintenance, repair, and customer service, notably at ACE Maintenance. Skilled in equipment maintenance, HVAC inspection, and fostering positive customer interactions. Significantly enhanced operational efficiency and customer satisfaction. Demonstrated adaptability and teamwork by cross-training in diverse maintenance roles, ensuring peak workload management.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.

Overview

11
11
years of professional experience

Work History

Maintenance Assistant

ACE Maintenance
04.2020 - 09.2024
  • Maintained safety conditions and standards.
  • Used and operated various types of tools such as power saws, borers, sanders, grinders, wet saws, and basic hand tools.
  • Replaced worn or damaged parts to restore equipment functionality.
  • Performed regular maintenance and repairs on mechanical systems to support continuous operation.
  • Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
  • Demonstrated adaptability by cross-training in various maintenance roles, optimizing team efficiency during peak workloads- Experience in a wide variety of fields from Construction to maintenance of light and heavy appliances. Painting, tile laying, roofing, insulation, and HVAC.
  • Assisted in troubleshooting complex mechanical issues, leading to faster resolution.
  • Enhanced customer satisfaction by ensuring high standards of maintenance and cleanliness were met.
  • Repaired and replaced pumps, valves and motors.
  • Installed and maintained plumbing and HVAC systems.
  • Rewired and replaced faulty electrical components in equipment.

Barista

Talia Espresso
03.2017 - 02.2020
  • Controlled line and crowd with lightning fast, efficient service in fast-paced environment. Many hundreds of customers served per day.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs. Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Dishwasher Supervisor

Rhubarb
08.2013 - 10.2015
  • Maintained clean and sanitary work environment, ensuring compliance with health department regulations.
  • Enhanced team morale and productivity with effective communication and consistent performance feedback.
  • Assisted in inventory management, ordering necessary supplies while minimizing waste costs.
  • Collaborated with chefs and other kitchen staff for smooth daily operations and timely meal preparation.
  • Actively participated in weekly meetings with other supervisors to discuss areas of improvement or success stories, contributing to a cohesive and well-functioning management team.
  • Evaluated dishwasher performance regularly, providing constructive feedback for continuous improvement opportunities within the team structure.
  • Supervised and trained new dishwashing staff, promoting adherence to kitchen policies and procedures.
  • Contributed to successful restaurant inspections by maintaining high standards of cleanliness throughout the dishwashing area.
  • Reduced kitchen accidents by enforcing proper safety protocols and training staff on best practices.
  • Minimized breakage costs by instructing staff on proper handling of delicate glassware and dishware items.
  • Improved kitchen efficiency by streamlining dishwashing processes and implementing time-saving techniques.

Education

High School Diploma -

West Wilkes High School
Millers Creek, NC
2009

Skills

  • HVAC Inspection
  • General Plumbing
  • Pressure Washing
  • Carpentry Basics
  • Landscaping and groundskeeping
  • Building Insulation
  • Espresso preparation
  • POS System Operation
  • Milk steaming
  • Latte art mastery
  • Leadership experience

Additional Information

Skilled in graphic design, tshirts, promotional flyers, business cards. Skilled writer and painter, skilled in written and spoken word. Singer, songwriter. Traveled and sailed extensively across the U.S., coastal islands, Canada.


Smart. Creative. Friendly. :)

Timeline

Maintenance Assistant

ACE Maintenance
04.2020 - 09.2024

Barista

Talia Espresso
03.2017 - 02.2020

Dishwasher Supervisor

Rhubarb
08.2013 - 10.2015

High School Diploma -

West Wilkes High School

Similar Profiles

CREATE PROFILE
Adam Barrett