Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Adam Benites

Philadelphia,PA

Summary

Highly-motivated Head Bartender with unmatched abilities in mixing drinks. Experienced with using set measuring systems, creating unique exotic drinks and handling counter of busy bar. Well-versed in communication and hospitality standards.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Head Bartender

Rosy's Taco Bar
Philadelphia, PA
05.2021 - 07.2024
  • Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
  • Ensured accurate cash handling procedures were followed at all times.
  • Trained new bartenders on proper techniques for mixing drinks and pouring beers.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Handled food orders from customers seated at the bar.
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Maintained a clean work area with appropriate safety standards according to health regulations.
  • Ensured that all liquor laws were followed during service hours.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Effectively multitasked within fast-paced environment.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Manager/Head Bartender

Rogues Gallery Bar
Philadelphia, PA
08.2012 - 04.2021
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Led a team of 15 employees, ensuring high productivity and excellent customer service.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Education

High School Diploma -

Community of College
Philadelphia, PA

Skills

  • Measurement accuracy
  • Garnish preparation
  • Safe alcohol service
  • Cost Control
  • Cocktail list development
  • Customer Service
  • Point of sale systems

Certification

R.A.M.P.

Timeline

Head Bartender

Rosy's Taco Bar
05.2021 - 07.2024

Manager/Head Bartender

Rogues Gallery Bar
08.2012 - 04.2021

High School Diploma -

Community of College

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Adam Benites