Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adam Bennett

Ft. Pierce

Summary

Dynamic operations manager with a proven track record at Premium Auto Car Care Inc., excelling in project management and budget oversight. Expert in enhancing operational efficiency and ensuring safety compliance, I lead teams to achieve high customer satisfaction while implementing strategic policies that drive continuous improvement and optimize resource allocation.

Overview

3
3
years of professional experience

Work History

Manager of Operations

Premium Auto Car Care inc
Fort Pierce
03.2024 - 04.2025
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Developed and maintained operational policies and procedures.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Monitored team progress towards achieving milestones set forth in project plans.
  • Negotiated contracts with vendors for services necessary for daily operations.
  • Created and managed budgets for operational departments and monitored progress against goals.

Mechanic

Total Card Inc.
Fort Pierce
02.2022 - 03.2024
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
  • Ensured safety protocols were followed while working on vehicles.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Educated customers about basic automotive maintenance techniques they can perform themselves at home.
  • Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Maintained accurate records of work performed in accordance with company standards.
  • Assisted fellow mechanics when necessary during complex repairs.
  • Consulted with customers regarding service options available based upon their needs.
  • Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
  • Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
  • Provided estimates for labor costs associated with repair projects prior to commencement of work.
  • Tested components with appropriate instruments to ensure proper operation.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Researched parts availability from vendors in order to complete repairs efficiently.
  • Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Kept detailed records of repairs, labor involved and parts used.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Monitored shop equipment to maintain safe working condition.
  • Leveraged diagnostic tools and equipment to identify vehicle issues.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Adhered to all safety protocols and guidelines to prevent accidents and injuries.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Connected electrical wiring to control panels and electric motors.
  • Addressed customer questions and concerns regarding products and services.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Estimated costs of vehicle repair.
  • Planned work procedures using charts, technical manuals and experience.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Reviewed work orders and discussed with supervisors.
  • Repaired, replaced and adjusted brakes.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.

Education

GED -

AC Reynolds High School
Asheville, NC
08-1996

Skills

  • Project management
  • Operational efficiency
  • Budget management
  • Inventory management
  • Policy development
  • Vendor negotiation
  • Quality assurance
  • Team leadership
  • Performance monitoring
  • Safety compliance
  • Data analysis
  • Customer service
  • Problem solving
  • Effective communication
  • Employee training
  • Time management
  • Task delegation
  • Problem-solving
  • Safety procedures
  • Staff recruitment
  • Workflow optimization
  • Documentation and reporting
  • Emergency response
  • Resource allocation
  • Space allocation
  • Change management
  • Analytical thinking
  • Goal setting
  • Cross-functional coordination
  • Logistics management
  • Risk management
  • Strategic planning
  • Vendor management
  • Decision-making
  • Conflict resolution
  • Regulatory compliance
  • Policy implementation
  • Supply chain management
  • Loss prevention
  • Operations management
  • Resource coordination
  • Contract review and recommendations
  • Business and operations management
  • Budget development and management
  • Client relations
  • Retail operations management
  • Continuous improvements
  • Performance reporting
  • Warehouse operations
  • Cost reduction and containment
  • Customer retention
  • Logistics oversight
  • Unsurpassed work ethic
  • Organizational management
  • Process flows
  • Performance management
  • Expense optimization

References

References available upon request.

Timeline

Manager of Operations

Premium Auto Car Care inc
03.2024 - 04.2025

Mechanic

Total Card Inc.
02.2022 - 03.2024

GED -

AC Reynolds High School

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Adam Bennett