Adam Benzshawel
De Pere,WI
Summary
Entrepreneurial operations leader with extensive experience in process improvement, driving efficiency, and productivity across teams. Proven ability to manage cross-functional groups in fast-paced environments, consistently achieving high-quality results under pressure. Also, experienced in machinery operations, mechanics, and carpentry skill sets. Committed to continuous learning and adapting to new challenges, while maintaining a strong focus on safety and effective communication. Ready to leverage expertise to contribute positively to a dynamic team.
Overview
2025
2025
years of professional experience
Work History
COO
REC Entertainment DBA Luv 2 Play Appleton
Appleton , Wisconsin
01.2019 - Current
- Evaluated performance by analyzing and interpreting data and metrics.
- Chaired meetings to discuss strategic initiatives and operational issues.
- Assisted in budgeting process by evaluating costs and allocating resources appropriately.
- Coordinated recruitment activities such as job postings and interviewing prospective candidates.
- Oversaw daily operations across multiple departments, ensuring alignment with strategic objectives.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Established policies that promote company culture and vision through proper communication channels.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Implemented innovative solutions to improve overall productivity levels within the organization.
- Identified areas for improvement within the organization's processes or services offerings.
- Established plans to address productivity, operational performance and staff retention and satisfaction.
- Enhanced operational systems, processes, and best practices for greater efficiency.
- Monitored market trends to guide strategic operational adjustments.
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
- Reviewed, analyzed and interpreted financial statements.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Established policies and procedures to ensure efficient operations.
- Maximized profits through reducing expenditures and evaluating prices.
- Negotiated contracts with vendors and suppliers to reduce costs while maintaining quality standards.
- Ensured compliance with applicable laws and regulations governing business operations.
- Led the design and implementation of business strategies, plans, and procedures.
- Managed day-to-day operations of organization including staff management, scheduling, customer service.
Network Technician
Nsight - Cellcom
Green Bay, Wisconsin
05.2007 - 01.2019
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Performed daily backups and routine monitoring of switches, computer systems and data networks for optimal operation.
- Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
- Coordinated with vendors for procurement of new hardware and software components as needed.
- Performed troubleshooting activities to identify and repair equipment failures or configuration issues.
- Handled equipment repairs and related trouble reporting.
- Troubleshot problems related to network infrastructure and performance.
- Assisted with the design of local area networks as well as wide area networks.
- Maintained records of repairs, upgrades, installations and other maintenance activities.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- Communicated technical information in easily understood terms to non-technical individuals.
- Configured hardware devices and software settings to optimize network performance.
- Analyzed system logs to detect potential issues and prevent service outages.
- Completed post-installation tests, checking functionality.
- Configured, monitored and maintained network hardware, software and communication links.
- Created detailed reports regarding system and network performance metrics.
- Read and understood network printouts to locate facility equipment.
- Set up and installed network cabling infrastructure.
- Scheduled upgrades and maintenance for uninterrupted business workflow.
- Terminated Cat6 cable connectors and modular plugs.
- Maintained positive working relationship with fellow staff and management.
- Conducted workflow analysis, space design or cost comparison analysis.
- Developed new methods for improving system efficiency and reliability.
- Tested and evaluated network systems to eliminate problems and make improvements.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
Volunteer Firefighter
Kewaunee Fire
Kewaunee, Wisconsin
06.2006 - 01.2018
- Controlled and extinguished fires using manual and power equipment.
- Provided support during hazardous material incidents, including cleaning up spills and containing the area.
- Participated in regular drills and training sessions to keep skills up-to-date.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Collaborated with Hazmat to clean up chemical and oil spills.
- Led and planned periodic fire safety inspections to identify unsafe conditions.
- Inspected buildings to determine compliance with fire codes and fire prevention protocols.
- Communicated with other members of the team to coordinate activities at a scene.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Completed field assessments of active fires and planned optimal approaches.
- Supported rescue operations by providing assistance in searching for missing persons.
- Conducted public education programs about fire safety topics, such as smoke alarms and home escape plans.
- Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
- Participated in post-emergency reviews with supervisors to discuss ways to improve future responses.
- Rehabilitated fire hoses, portable water tanks and other equipment.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Interacted professionally with victims, witnesses and other personnel associated with an incident.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Maintained records of incident reports, vehicle maintenance logs and call logs.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
- Observed strict safety protocols to maintain personal and coworker safety.
- Operated a variety of machinery and tools safely and efficiently.
Maintenance Technician
Agropur Us
Kewaunee, Wisconsin
Education
Associate of Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute
Green Bay09-2010
Some College (No Degree) - Fire Science
NWTC
Green BaySkills
- Facilities management
- Workforce planning
- Cross-functional team coordination
- Information technology management
- Operations management
- Data-driven decision making
- Planning and execution
- Operations administration
- Financial management
- Business development
- Contract negotiation
- Process improvement
- Engineering
- General management and administration
- Compliance management
- Business forecasting
- Policy development
- Technology
- Personnel development
- Financial oversight
- Benefits administration
- Business analysis
- Performance management
- Marketing
- Network engineering
- Cabling infrastructure
- Switch installation
- Hazardous materials handling
- Rescue equipment use
- Apparatus maintenance
- Emergency response procedures
- Fire department maintenance
Affiliations
- Volunteer Soccer Coach for DPRYS
Accomplishments
- President for the National Franchise Advisory Board for Luv 2 Play
References
References available upon request.
Timeline
COO
REC Entertainment DBA Luv 2 Play Appleton
01.2019 - Current
Network Technician
Nsight - Cellcom
05.2007 - 01.2019
Volunteer Firefighter
Kewaunee Fire
06.2006 - 01.2018
Maintenance Technician
Agropur Us
Associate of Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute
Some College (No Degree) - Fire Science
NWTC
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