Adam Bluth
Sugar Land,TX
Summary
Dynamic Connected Care Program Manager at the Department of Veterans Affairs, skilled in telehealth integration and project management. Achieved a 160% increase in patient video application utilization, enhancing care delivery. Proven leader in strategy development and data analysis, driving innovative digital health solutions for improved veteran access and satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Connected Care Program Manager
Department of Veterans Affairs (VA)
Pittsburgh, PA
02.2018 - Current
- VA Healthcare - VISN 4
- Directed telehealth, My HealtheVet, and Remote Patient Monitoring - Home Telehealth programs and projects for nine VA hospitals and forty plus community clinics across Pennsylvania and Delaware
- Managed the 160% increase in utilization of the patient facing video/photo application for use in clinical care in FY 2025 compared to 2024
- Led project that achieved the highest rate of healthcare provider adoption of video-to-home care of any VA healthcare network
- Managed projects with IT, Logistics, and Bio-medical engineering to install and integrate telehealth technologies across nine hospitals to meet stakeholder needs
- Helped to develop and review AI use cases as part of the regional VA AI 2 committee
- Led cross sectional teams to implement the Virtual Check-out process across all nine facilities in the network which improved scheduling efficiency
- Developed MOU with the Commonwealth of Pennsylvania to support telehealth to Veterans at State Veterans Homes
- Supported the 30% increase in patient use of Secure Messaging in VISN 04
- Directly managed 4 staff with influence over 80+ connected care facility staff
- Reviewed customer feedback frequently and led improvement project that increased patient satisfaction with imaging results communication
- Developed and executed Digital Health strategic plans and goals for the network
- Created new standard organizational chart for Connected Care and led the realignment of Connected Care services at VISN 04 Medical Centers
- Authored internal and external communications and digital media materials to promote VA Connected Health programs through partnership with public affairs
- Served on the National Digital Health Field Structure workgroup as the Connected Care representative
- Analyzed telehealth workload to advise Executive Leadership on opportunities to share telehealth resources across the VA Northeast Consortium of VISNs
- Procured funds from VA central office to support the hiring of 27 new Connected Care staff to support Connected Care expansion
- Developed and implemented network telehealth credentialing SOP and advised leadership on the new telehealth credentialing policy
- Provided review and analysis of national and regional Connected Care policies and SOPs
- Represented Connected Care on the network Artificial Intelligence committee
- Consolidated telehealth equipment needs to inform the network's annual budget
- Provided oversight of the network Connected Care quality program and directed performance improvement efforts to address deficiencies and client satisfaction
- Developed proposals through executive decision memorandums and advised on options to grow programs and improve program performance
- Reported quality and performance outcomes to Executive Leaders and worked with them to develop the strategic direction for virtual care in the network
- Implemented extensive project portfolio of Connected Health expansion initiatives
- Examples include adoption of video-to-home care, remote patient monitoring expansion, increased use of patient secure messaging, expansion of online direct scheduling options, and text messaging applications to support patient care compliance
- Oversaw the analysis of patient telehealth adoption and preferences through quantitative and qualitative methods
- Authored successful funding proposal to create new Specialty Care hub that provides Cardiology, Gastroenterology, Retinal and Dermatology
- Supported innovative uses of video-to-home care through network call centers to address seasonal flu and tick bite (Lyme disease) needs
- Collaborated with county officials to pilot new VA telehealth site of care in Greene County, PA
- Encouraged continuous improvement through leading performance improvement initiatives across the network to address deficiencies and improve outcomes
- Conducted site visits to assess program compliance and recommended improvements to medical center leadership
- Supported the implementation of VA Connected Care mobile applications including the Annie self-directed patient care application
- VA Healthcare - VISN 4
Senior Program Analyst
Department of Veterans Affairs (VA)
Washington, DC
12.2012 - 02.2018
- Company Overview: Office of Rural Health (ORH)
- Led the VA wide solicitation, intake, review, and selection of over 600 rural and highly rural health care access improvement and innovation project proposals from VA medical centers and other VA program offices through a request for proposal process for four consecutive years
- Managed the implementation of the Office of Rural Health (ORH) funded telehealth program portfolio with VA internal and external partners to increase Veteran access to care in rural areas
- Projects included TelePrimary Care, TeleICU, telehealth in State Veteran Homes and deployment of clinical video tablets for use in rural areas
- Networked with other federal agencies, tribal governments, military organizations, non-profit organizations and private sector organizations to manage projects that delivered health care solutions to rural areas
- Coordinated with Indian Health Service (IHS) and tribal representatives as the implementation lead for the VA/IHS partnership to increase access to health care for American Indian Veterans
- Led the redesign of the VA Office of Rural Health grant application intake system
- Worked with subject matter experts to develop robust evaluation programs to understand project impact on rural and highly rural Veterans
- Contributed significantly to the ORH strategic plan, policies, directives, and key measure identification
- Provided guidance to VA National program offices about performance data collection, analysis, and reporting
- Served as ORH Acting Deputy Director to maintain operations, allocate workload for 10 staff, and coordinate team responses to quick turnaround inquiries from legislative, VA and other community stakeholders
- Coordinated research and responses to Government Accountability Office and regulatory agency reviews and inquiries
- Researched and responded directly to formal inquiries often with short timelines and complex analytical requirements
- Attained Scrum Master certification
- Mentored junior staff and provided technical guidance on data collection
- Analyzed legislation and new policies and delivered guidance to field staff
- Utilized VA data resources such as VSSC pyramid analytics to perform data analysis and inform executive decision making
- Delivered presentations to national conferences, advisory boards, executive leaders, non-profit organizations, VA program offices and tribal organizations
- Led national virtual trainings for over 200 participants
- Audited grantee quarterly performance reports to ensure data integrity and provided technical guidance on rural health project delivery
- Office of Rural Health (ORH)
Health Systems Specialist
VA Northwest Health Network
Vancouver, WA
04.2010 - 12.2012
- Led performance improvement projects in Sleep Medicine, Radiology, Patient Access, and Pharmacy
- Created new productivity scorecard used by network radiologists
- Led network access committee that achieved patient wait time targets
- Collaborated with Long Term Care to increase workload credit
- Worked with network pharmacists to reduce costs by $7 per patient
- Organized the training of 27 process improvement teams across eight facilities
- Administered network wide clinical contracts
Supervisory Special Assistant
Portland VA Medical Center
Portland, OR
07.2010 - 04.2010
- Managed administrative functions including finance, human resources, procurement, projects, and outsourcing
- Supervised administrative staff and x-ray film library technical staff
- Led effort to reduce radiology outsourcing by $700,000 per year
- Allocated work assignments to subordinate staff to maximize effectiveness
- Performed personnel functions including performance appraisals, hiring actions, interviews, and disciplinary counseling
- Prepared key management and financial reports including monthly budget variance
- Managed several multi-million-dollar contracts including radiation oncology
- Prepared reports and presentations for department and medical center leadership
- Supported department quality assurance and Joint Commission readiness activities
- Analyzed and evaluated physician productivity through relative value unit (RVU) reports and presented results to department leadership
Administrative Fellow/Administrative Officer
Portland VA Medical Center
Portland, OR
05.2006 - 07.2007
- Led and participated in process improvement projects in Fiscal, Imaging, and Mental Health
- Helped improve flow of complete surgical instrument sets to OR by 30%
- Co-chaired team to extend VA services to the Warm Springs Reservation
Program Analyst, Compliance Officer
VA Greater Los Angeles Healthcare System
Los Angeles, CA
06.2005 - 05.2006
- Worked as internal consultant and advised leadership to eliminate inefficiencies in the flow of surgical instruments to the Operating Room
- Designed and implemented practices to improve surgical tray assembly times
- Facilitated implementation of electronic surgical instrument tracking system
- Persuaded executives to accept surgical flow project recommendations
- Developed and monitored sterile processing performance measures
Special Education Teacher
Mt. Pleasant High School
San Jose, CA
09.2002 - 06.2004
- Developed curriculum for high school special education students
- Taught world history, US history, and study skills
- Developed creative methods for tailoring lesson plans to student individual needs
- Coached JV football
Education
Master's Degree - Health Administration
University of Southern California
Los Angeles, CA05.2006
Bachelor's Degree - International Studies
Brigham Young University
Provo, UT06.2002
Skills
- Project management
- Telehealth integration
- AI use case development
- Data analysis
- Telehealth credentialing
- Management
- Strategy
- Digital Health Development
- Program Management
Volunteer Experience
- Church Welcome Team Member
- Youth Soccer Coach
- Church Missionary
- ESL Volunteer Teacher
- Prison Life Skills Teacher
- Senior Citizen Home Volunteer
Job Related Training
- Digital Transformation with Google Cloud (2023)
- Introduction to Generative AI (2023)
- Introduction to Large Language Models (2023)
- Introduction to Responsible AI (2023)
- Responsible AI: Applying AI Principles with Google Cloud (2023)
- Change Management Bootcamp
- Crucial Conversations
- Scrum Master Certified (2018)
- VA Northwest Network Executive Development Program
- Graduate Healthcare Administration Training Program
- VA Project Management Course
- Basic SQL Training
- Villanova University Lean Six Sigma course
- Microsoft Office Suite
Affiliations
- Youth Soccer Coach
- Welcome team volunteer at Church
- Former Youth Baseball Coach
Certification
- Scrum Master Certified (2018)
Languages
French
Limited
Timeline
Connected Care Program Manager
Department of Veterans Affairs (VA)
02.2018 - Current
Senior Program Analyst
Department of Veterans Affairs (VA)
12.2012 - 02.2018
Supervisory Special Assistant
Portland VA Medical Center
07.2010 - 04.2010
Health Systems Specialist
VA Northwest Health Network
04.2010 - 12.2012
Administrative Fellow/Administrative Officer
Portland VA Medical Center
05.2006 - 07.2007
Program Analyst, Compliance Officer
VA Greater Los Angeles Healthcare System
06.2005 - 05.2006
Special Education Teacher
Mt. Pleasant High School
09.2002 - 06.2004
Master's Degree - Health Administration
University of Southern California
Bachelor's Degree - International Studies
Brigham Young University
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