ADAM BRADY

Patrol Deputy-K9-S.W.A.T

• S.W.A.T. Operator- Entry element.
• Specializing in Special Weapons and Tactics-Close quarters battle, hostage rescue, active shooter response, dignitary protection, high risk search warrants, advanced firearms training, rural fugitive tracking, tactical medical care, and night vision operations.
• Conducted numerous operations such as search warrants, arrest warrants, and apprehension of wanted subjects within my jurisdiction for our detectives as well as the FBI, DEA, ATF, U.S. Marshals, Boarder Patrol, and several local agencies.
• Conducted detailed investigations, gathering essential evidence to support legal proceedings.
• Mentored new recruits during their probationary period, offering guidance on policy adherence, tactical skills, and professionalism within the force.
• Patrolled designated areas in patrol vehicle and on foot to identify crimes in progress.
• Conducted searches of individuals, vehicles, and premises.
• Responded to emergency calls to provide assistance to citizens in need.
• Identified, pursued, and arrested perpetrators of criminal acts.
• Participated in continuous firearms proficiency, defensive driving and arrest technique training.
• Assisted in special investigations and crime prevention programs.
• Trained other officers in firearms and self-defense tactics.
• Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
• Former Corrections Special Operations Group (C.S.O.G.) team member.

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
• Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.

• Provided care, custody, and control of inmates, transported inmates to hospitals and courts, executed routine pat frisks, and was a member of the Second Response Team.
• Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Supported successful emergency response efforts by participating in regular drills and training exercises.
• Prevented contraband introduction through diligent cell searches and visitor screenings.
• Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
• Effectively interacted with staff, offenders, visitors and public to maintain security within facility.

• Dispatched work to technicians, worked with service team to improve gross profit, and handled customer warranty services.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Worked effectively with repair staff and parts providers, staying current on availability and service processes.
• Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.

• Dispatched work to technicians, worked with service team to improve gross profit, and handled customer warranty services.
• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Suggested add-on services that would be helpful to customers and improve bottom line.
• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
• Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.

• Managed deliveries, oversaw warranty returns, and handled parts internet sales.
• Boosted sales by establishing strong relationships with key clients and understanding their unique needs.
• Spearheaded cross-functional collaboration efforts between the wholesale parts department and other teams within the organization in order to streamline processes and improve communication channels overall.
• Maximized profitability by consistently seeking out new business opportunities and driving growth within existing accounts.
• Streamlined inventory management processes for improved efficiency in tracking and organizing stock levels.
• Monitored inventory levels and avoided shortages with timely replenishment of stock.
• Reviewed and approved purchase orders and invoices for accuracy and completeness.
• Identified opportunities to reduce lead times and improve inventory management.

• Customer relations and sales, worked with sales team to improve gross profit, and processed warranty claims.
• Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
• Followed up with customers by phone and email to resolve issues quickly and answer questions.
• Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
• Coordinated with warehouse department to pull products for customers.
• Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
• Managed the processing of sales orders, ensuring accuracy and timeliness from placement to delivery.
• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Acted as a trusted point of contact for clients throughout the sales cycle, from initial inquiry to after-sales support, consistently exceeding their expectations.

• Oversaw daily store operations, worked with associates to exceed sales projections, and handled HR and payroll functions.
• Prepared detailed reports on invoicing activities, enabling management to make informed decisions regarding budget allocation and resource management.
• Generated financial reports and summaries for management review.
• Supported store management in various administrative tasks such as scheduling, payroll processing, and inventory management, contributing to overall store efficiency.
• Utilized time management skills to prioritize workload effectively while consistently meeting productivity goals established by management.
• Supported management team for general administrative support.

• General auto sales, managed customer credit checks, and facilitated customer deliveries.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
• Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

• General auto sales, managed customer credit checks, and facilitated customer deliveries.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
• Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

• Product selection, worked with associates to achieve sales goals, and handled shipping and receiving.
• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
• Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.

• Managed schedule for corporate events, group sales for private parties, and oversaw catered events.
• Created targeted sales presentations tailored to individual client needs, effectively communicating the value of products or services offered.
• Served as the primary point of contact for large accounts, resolving issues quickly and maintaining high levels of customer satisfaction.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Facilitated business by implementing practical networking techniques.