Well-rounded Fleet Manager with background spent coaching and training drivers, resulting in significant cost savings for employers. Dedicated employee with over 16 years of expertise regarding budgetary controls, asset, and fleet/driver management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Director of Fleet Operations
Hometown Services
07.2023 - Current
Spearhead the end-to-end management of a 1,500-vehicle fleet distributed across 30 strategic locations in the South, Midwest, and East Coast, ensuring operational excellence and efficiency
Cultivate and maintain robust relationships with fleet administrators, enhancing team dynamics and leveraging diverse skill sets across the organization
Led the successful implementation of Ford Pro’s fleet management program, integrating dash cams, telematics, and DVIRs to enhance vehicle tracking, improve driver behavior, and streamline compliance reporting, resulting in 20% increase in fleet safety and 16% reduction in operational costs.
Responsible for the formulation and oversight of a $20M operational budget, aligning financial strategies with corporate goals and cost optimization
Design and implement critical Fleet Key Performance Indicators (KPIs) to drive continuous improvement and achieve strategic objectives in fleet performance and sustainability
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Fleet Manager
Hoffmann Brothers Heating & Air Conditioning
Supervised maintenance team and effectively delegated assignments to optimize processes
Inspected vehicles and requested maintenance tasks be completed within specific timeframes
Positively interacted with drivers, upper management and shop department, which helped improve overall communication
Executed on-time, under-budget project management on complex issues for senior leadership
Managed Missouri State Highway Patrol GVIP Station in compliance law
Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities
Decreased operational incidents by 43% through frequent meetings, leveraging Samsara telematics and setting high-standards of safety protocols
Maintained accurate driver information
Service Advisor
Enterprise Fleet Management
Documented problems and corrective actions to maintain records
Developed estimates by costing materials, supplies, and labor
Maintained high customer satisfaction standards to meet or exceed targets
Handled customer issues with confidence, using complex problem solving to provide effective resolution
Interpreted diagnostic results to provide accurate repair recommendations
Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making
Examined service history and provided initial inspection of vehicle to identify issues
Maintained up to date knowledge of product and service changes
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared goals
Education
ASSOCIATE OF APPLIED SCIENCE - AUTOMOTIVE
RANKEN TECHNICAL COLLEGE
St.Louis
05.2008
Skills
Strategic planning
Fleet management
Budget management
Team leadership
Vehicle maintenance
Regulatory compliance
Negotiation skills
Data analysis
Risk management
Profit maximization
Driver management
Effective communication
Accomplishments
Successfully organized and implemented SOP's new to Fleet Management globally.
Supervised team of 4 Mechanics at our Maintenance Faciltiy and 30 Fleet managers.
Implemented daily DVIR (Driver Vehicle Inspection Report) protocols, increasing compliance by 95% and identifying maintenance issues proactively, leading to a 30% reduction in vehicle downtime and improved overall safety.
Introduced dash cams across the fleet, resulting in a 21% reduction in preventable accidents, enhanced driver accountability, and a 25% improvement in safety scores, while also reducing insurance claims costs by 30%.