Adam Bryan
Registered Nurse OCN
Trinity ,FL
Summary
Highly motivated healthcare professional with 20 years of nursing and supervisory/management experience. Solid knowledge of comprehensive nursing care procedures and excellent direct patient care skills. Reputation as a self-directed professional with superior problem solving, communication, and management skills. Successful in managing time, prioritizing tasks, and organizing projects to improve the quality of patient care. Work experience includes workers comp/insurance field as well as management outside of healthcare.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned nursing professional offering proven clinical knowledge, superior IV and central line skills, and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in state of Florida. Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 15-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Overview
28
28
years of professional experience
Work History
Clinical Nurse Manager/Lead RN
Florida Oncology And Hematology
07.2023 - Current
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Supervised team of nurses, lab technicians, pharmacy technicians and medical assistants.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Interacted effectively with other departments to promptly identify and correct problems and improve services.
- Responded to and assisted with medical crises codes and infusion reactions.
- Conducted meetings with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Provided comprehensive care to patients in facility including starting IV's accessing ports and PICC lines as well as telephonic triage duties.
- Administered IV oncologic, hematologic, neurologic, and auto immune medications as ordered by physician.
- Assist with proper diagnosis code entry, billing and charge capture, and insurance authorizations when needed.
Nurse Manager
Florida Cancer Institute/Affiliates, ACTC
01.2008 - 03.2023
- Current OCN nurse at a 26 chair outpatient infusion center specializing in chemotherapy infusion
- Responsible for creating and reviewing company policies and procedures.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Managed infection control and critical incidents and made procedural changes and improvements.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Monitored patient reactions to drugs and carefully documented findings.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Fostered improvement in staff development, personnel training, and standards of patient care
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern
CNIII Nurse Manager
Mease Countryside Hospital
01.2006 - 01.2008
- Formerly employed as charge nurse/manager on a 40 bed telemetry unit
- Job duties include assisting with patient care, creating assignments/patient placement, scheduling for the floor, payroll, budget improvement plans, attending continuing education meetings, and various management responsibilities
- Formerly held ACLS certification
- Designed/constructed roles for staff to maximize productivity while maintaining high standard of patient care
- Able to demonstrate flexibility, and ability to lead others under stressful conditions
- Use of creativity and proven measures to solve problems and handle adversity in workplace
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
RN
Community Hospital
01.2004 - 01.2006
- Held position as floor nurse/infusion specialist on a 36 bed Telemetry/Oncology/Med Surg Unit
- Job duties included primary patient care, and administration of chemotherapy
- ACLS and Chemo certification held during work experience.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Implemented medication and IV administration, catheter insertion and airway management.
Customer Service Rep
Pharmerica/Tmesys
01.2002 - 01.2004
- Received calls from Pharmacies/Insurance claims adjusters regarding various workers comp related issues
- Assisted patients/Insurance companies with problem resolutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Updated account information to maintain customer records
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Processed customer service orders promptly to increase customer satisfaction
Assistant Store Manager
Winn-Dixie
01.1996 - 01.2002
- Job responsibilities included scheduling, managing everyday store operation, shrinkage control, ordering, Hiring etc..
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reviewed sales and gross profit report to assess company efficiency.
- Investigated market to identify seasonal trends and forecast consumer needs.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
- Rotated merchandise and displays to feature new products and promotions
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Supervised creation of exciting merchandise displays to catch attention of store customers
- Assisted in recruiting, hiring and training of team members
- Reported issues to higher management with great detail
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
Education
Associate - Nursing
Pasco Hernando Community College
New Port Richey, FL 01.2002 - 2004.01
AA and AS -
St Pete College
Clearwater, FL 01.1998 - 2002.01
H.S -
Gulf High School
New Port Richey, FL 01.1994 - 1997.01
Skills
Extensive experience in drug administration, IV and central line access and management
Timeline
Clinical Nurse Manager/Lead RN
Florida Oncology And Hematology
07.2023 - Current
Nurse Manager
Florida Cancer Institute/Affiliates, ACTC
01.2008 - 03.2023
CNIII Nurse Manager
Mease Countryside Hospital
01.2006 - 01.2008
RN
Community Hospital
01.2004 - 01.2006
Associate - Nursing
Pasco Hernando Community College
01.2002 - 2004.01
Customer Service Rep
Pharmerica/Tmesys
01.2002 - 01.2004
AA and AS -
St Pete College
01.1998 - 2002.01
Assistant Store Manager
Winn-Dixie
01.1996 - 01.2002
H.S -
Gulf High School
01.1994 - 1997.01
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