Adam Bryant
Hogansburg,NY
Summary
At Akwesasne Mohawk Casino Resort, I spearheaded housekeeping improvements, and guest satisfaction. My leadership in developing training materials and optimizing staff schedules showcases my hard skill in housekeeping management and soft skill in team collaboration. Achievements include significantly reducing complaints and streamlining operations, demonstrating my commitment to housekeeping excellence and effective communication.
Experienced with managing housekeeping teams in hospitality setting, ensuring optimal cleanliness and guest satisfaction. Utilizes effective training programs and quality checks to maintain high standards. Track record of enhancing operational efficiency and team collaboration.
Diligent Housekeeper with proven ability to oversee and manage housekeeping operations. Successfully led teams in maintaining high standards of cleanliness and efficiency. Demonstrated leadership and organizational skills in coordinating staff and optimizing workflows.
Professional and experienced housekeeping supervisor prepared for leadership roles. Skilled in team collaboration, prioritizing cleanliness, and ensuring high standards. Known for reliability and adaptability in dynamic environments. Strong focus on efficiency, organization, and maintaining exceptional service quality.
Experienced with sanitation and cleanliness procedures, ensuring optimal hygiene. Utilizes effective cleaning methods to maintain high standards. Track record of reliability and thoroughness in all housekeeping tasks.
Professional housekeeping specialist with strong commitment to maintaining high standards of cleanliness and order. Known for reliability and adaptability in dynamic settings, consistently contributing to team success. Proficient in cleaning procedures, safety protocols, and fostering collaborative work environment.
Well trained in all floor care and Lead position.
Overview
6
6
years of professional experience
Work History
Housekeeping
Akwesasne Mohawk Casino Resort
11.2018 - 11.2024
- Collaborated with housekeeping staff to efficiently address guest concerns regarding room cleanliness or maintenance.
- Facilitated smooth room transitions by coordinating closely with housekeeping staff on occupancy status updates.
- Collaborated with housekeeping staff to ensure timely room turnarounds for incoming guests.
- Enforced housekeeping standards to comply with cleaning regulations.
- Mentored new hires during onboarding process, facilitating a smooth integration into the housekeeping team.
- Facilitated communication between guests and housekeeping staff, promoting cleanliness standards throughout the property.
- Maintained facility to computer standards through proper maintenance, repair and housekeeping.
- Developed comprehensive training materials to standardize procedures across the entire housekeeping department.
- Collaborated with other housekeeping staff members to complete larger projects efficiently as a team.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
- Applied exceptional housekeeping skills to keep lobby areas tidy and clean.
- Enhanced overall productivity by continuously refining personal housekeeping techniques based on feedback from supervisors.
- Completed inventory checks on housekeeping supplies regularly to avoid shortages or excess stock.
- Streamlined housekeeping operations for improved efficiency, leading to a consistently clean and welcoming environment.
- Maintained inventory of housekeeping supplies, placing orders as needed to avoid shortages or delays.
- Developed effective schedules for housekeeping staff, optimizing workflow and minimizing overtime expenses.
- Reviewed housekeeping supply charts and inventories.
- Promoted effective communication between residents and housekeeping staff, fostering positive relationships within the household.
- Improved overall cleanliness and sanitation standards by implementing efficient housekeeping processes and procedures.
- Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
- Acted as a liaison between housekeeping and maintenance departments, facilitating communication for timely issue resolution.
- Maintained a safe working environment through proper housekeeping practices and adherence to safety protocols.
- Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
- Collaborated with housekeeping staff to maintain clean, organized spaces throughout the facility.
- Promoted a safe and comfortable environment by performing light housekeeping duties and maintaining cleanliness.
Skills
- Department housekeeping
- Housekeeping support
- Storage area housekeeping
- Housekeeping tasks
- Light housekeeping tasks
- Workstation housekeeping
- Housekeeping excellence
- Housekeeping knowledge
- Housekeeping standards
- Housekeeping collaboration
- Good housekeeping
- Housekeeping supervision
- Coordinate housekeeping
- Housekeeping management
- Housekeeping and organization
- Housekeeping practices
- Daily housekeeping
Timeline
Housekeeping
Akwesasne Mohawk Casino Resort
11.2018 - 11.2024