Adaptable professional with proven ability to learn quickly and adjust to new environments. Expertise in acquiring and applying knowledge effectively to drive results. Committed to continuous learning and adept at managing change successfully.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Operations
Garage Storage Solutions
Aurora, CO
02.2018 - Current
Co-managed company operations alongside family member, driving growth and efficiency.
Trained employees in company procedures to enhance performance and compliance.
Interpreted customer needs for storage solutions, providing tailored assistance.
Executed accurate installations based on customer-approved estimates.
Prepared and presented sales quotes to customers, ensuring clarity and competitiveness.
Managed inventory to maintain optimal stock levels and minimize shortages.
Monitored maintenance of service vehicles to ensure operational readiness.
Store Manager
Pro Auto Care
Denver, CO
03.2015 - 02.2018
Facilitated customer support by addressing needs and inquiries efficiently.
Monitored vehicle flow in and out of store to optimize service operations.
Managed technician hours to ensure accurate payroll processing.
Ensured positive customer experiences through attentive service and problem resolution.
Executed store opening procedures and conducted End Of Day tasks.
Identified and ordered correct vehicle parts based on assessments.
Prepared estimates derived from technician recommendations for customer approval.
Assistant Store Manager
Big O tires
Wheatridge, CO
08.2010 - 03.2015
Ensured smooth and efficient daily operations within store environment.
Assisted customers in addressing needs promptly and effectively.
Maintained accurate cash register records for financial clarity.
Oversaw logistics and managed vehicle traffic to enhance operational flow.
Executed payroll processes with precision for timely employee compensation.
Conducted inventory management to uphold optimal stock levels.
Mar 2012 - Aug 2013 Transitioned from Big O Tires for technical training as a motorcycle mechanic, returning due to seasonal income fluctuations.
Certified Harley Technician
Sun Harley Davidson
Thornton, CO
03.2012 - 08.2013
Conducted basic maintenance on customer and new motorcycles to ensure optimal performance.
Installed electrical, mechanical, and cosmetic accessories to enhance motorcycle functionality.
Executed warranty work on motorcycles to maintain compliance and customer satisfaction.
Tuned motorcycles on dyno as one of two certified technicians trained for this task.
Education
Technician - Certified Harley motorcycle mechanic
Phoenix, AZ
Phoenix, AZ
02.2006
High School Diploma -
Aurora, CO
Aurora, CO
01.2003
Skills
Electrical outlet and lighting relocation
Blueprint and schematic interpretation
Team collaboration and independent work
Safely operate forklift
Certification
Harley Davidson Experience
Dynojet Operations Seminar 1
PHD Harley Certification
Service Procedures
Chassis Service
Big Twin Powertrain
Electrical Diagnostics
Reading and understanding wiring schematics
Using volt meter to accurately diagnose electrical issues
Repair electrical shorts, replace bad sensors/switches