Adam Cartwright
Greater Phoenix Area,United States
Summary
Passionate about driving innovation and fostering growth in dynamic business environments. Experienced Program Management leader with a demonstrated history of working in Healthcare, Information Technology, and Financial Services. Skilled in Process and Change Management with experience in software design, Lean process improvement, and transformational initiatives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Shared Services & Head of PMO
Aurora Payments
01.2024 - Current
- Lead a business unit encompassing Program and Project Management Offices, and Learning and Development Department.
- Provide leadership and oversight to ensure alignment with organizational goals and drive continuous improvement across international business units and teams.
- Direct and oversee all program and project management activities, collaborating closely with departmental leaders to define and prioritize projects and programs.
- Spearheaded operational mergers, driving process standardization and optimization across teams to ensure alignment with organizational objectives.
Director of Program Management & Head of PMO
Aurora Payments
02.2023 - 01.2024
- Direct and oversee Aurora's Program and Project Management Offices to ensure programs and projects align with organization goals and requirements
- Develop and implement processes and policies, direct project management staff, and work with department leaders to define, prioritize, and develop projects and programs
- Managed budget allocation, ensuring optimal resource distribution for maximum program impact
- Established performance metrics to evaluate program effectiveness and drive continuous improvement initiatives
Technical Project Manager and Product Owner
Aurora Payments
03.2022 - 02.2023
- Planned and supervised software and acquisition projects.
- Led scrum teams as Product Owner, providing vision and direction throughout projects.
- Managed various aspects of mergers and acquisitions, analyzing issues and facilitating appropriate resolutions.
- Collaborated with site directors across our multinational hubs, ensuring alignment and consistency in process improvement initiatives.
Technical IT Project Manager
Keelson Management LLC/ CMA- CGM
07.2021 - 03.2022
- Managed and led projects for a Marine Shipping Terminal, overseeing budgets, procurement, documentation.
- Organized internal workshops to train team members on project management duties and responsibilities.
- Delivered solutions by overseeing design, development, testing, implementation, and support phases of IT projects.
- Optimized internal processes through regular reviews with team members aimed at identifying areas for improvement.
Information Technology Project Manager
Keelson Management LLC
11.2020 - 07.2021
- Managed and led projects including infrastructure development, website redesign, and IT asset deployment.
- Utilized various project management methodologies including Waterfall, Agile, and SCRUM.
- Improved project efficiency by streamlining processes and implementing agile methodologies.
- Managed cross-functional teams for successful implementation of large-scale technology upgrades.
Human Resources and Business Office Manager
Canyon Vista Recovery Center
05.2020 - 10.2020
- Managed human resources functions including recruitment, benefits administration, and performance appraisals.
- Oversaw billing and collections operations, optimizing revenue cycle activities.
- Maximized cash flow through optmized billing and collection processes.i
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
Operations & HR Manager
Scottsdale Pediatric Behavioral Services
02.2019 - 05.2020
- Project Management for data collection applications and web site development
- Directed and controlled benefit programs, including 401K, medical, dental and vision
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
Department Supervisor
Touchstone Health Services
02.2017 - 02.2019
- Provided direct clinical and administrative supervision, including training and performance evaluation
- Assisted in the development and implementation of departmental and agency-wide training programs.
Registered Behavior Technician
HOPE Group
03.2015 - 02.2017
- Provided direct ABA therapy and case management to clients and stakeholders
- Conducted competency-based interviews to identify client needs.
Education
Bachelor of Business Administration - BBA - Business Administration and Management, General
University of Phoenix
Phoenix01.2019
Skills
- Project Delivery
- Operational Strategy
- Needs Analysis
- Operations Management
- Program Management
- People Management
- Organizational Development
- Team Leadership
- Project planning and development
- Strategic Planning
Certification
- Scrum Master Certified (SMC)
- Project Management Foundations
- Lean Six Sigma Yellow Belt
Locations
Greater Phoenix Area
Personal Information
Title: Strategic Program Management Leader | Driving Innovation in Business & Technology | Results-Oriented Professional
Timeline
Director of Shared Services & Head of PMO
Aurora Payments
01.2024 - Current
Director of Program Management & Head of PMO
Aurora Payments
02.2023 - 01.2024
Technical Project Manager and Product Owner
Aurora Payments
03.2022 - 02.2023
Technical IT Project Manager
Keelson Management LLC/ CMA- CGM
07.2021 - 03.2022
Information Technology Project Manager
Keelson Management LLC
11.2020 - 07.2021
Human Resources and Business Office Manager
Canyon Vista Recovery Center
05.2020 - 10.2020
Operations & HR Manager
Scottsdale Pediatric Behavioral Services
02.2019 - 05.2020
Department Supervisor
Touchstone Health Services
02.2017 - 02.2019
Registered Behavior Technician
HOPE Group
03.2015 - 02.2017
Bachelor of Business Administration - BBA - Business Administration and Management, General
University of Phoenix
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