Adam Cater
Fort Smith,AR
Summary
Resourceful Claims Adjuster known for high productivity and efficiency in task completion. Specialize in claims investigation, damage assessment, and negotiation with an adept ability to manage multiple cases simultaneously. Excel at communication, problem-solving, and decision-making, ensuring fairness and satisfaction in claim resolutions.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Center Medical Specialist
Grifols Biomat
10.2025 - Current
- Monitored and addressed donor reactions, complications, and medical concerns to ensure safety and comfort.
- Coordinated with phlebotomists, medical staff, and collection team to enhance quality of donor care.
- Engaged with donors and resolved questions or concerns, fostering a positive donation experience.
- Provided nursing care and monitored donors before, during, and after plasma donation procedures.
- Maintained accurate and confidential medical records and documentation.
EMT/First Responder
Southwest Ambulance Service
09.2024 - Current
- Delivered prompt, compassionate emergency medical care to patients in high-pressure situations.
- Performed patient assessments, monitored vital signs, and provided appropriate emergency interventions.
- Transported patients safely, ensuring clear communication with patients, families, and healthcare professionals to enhance understanding and comfort.
- Documented patient care accurately, collaborating with medical teams to ensure continuity of care and improve patient outcomes.
Electronic Sales Rep
Walmart
05.2022 - 08.2024
- Assisted Walmart customers with electronics product selection and setup guidance.
- Demonstrated Walmart electronics features, warranties, and accessory compatibility.
- Resolved customer product inquiries to enhance satisfaction and foster loyalty.
- Updated knowledge on new products and technology trends to provide informed recommendations.
- Processed sales, returns, and exchanges through Walmart point-of-sale systems.
Education
Texas Pre-license 40-Hour Training - Insurance
MOCAT
Nixa, MO05-2025
Adjuster Training Program 40-Hour - Insurance
MOCAT
Nixa, MO05-2025
Professional Scoping & Xactimate 40-Hour - Insurance
MOCAT
Nixa, MO05-2025
Some College (No Degree) - Emergency Medicine
University of Arkansas Fort Smith
Fort Smith, ARSkills
- Medical documentation
- Crisis management
- Customer service
- Team coordination
- Clear communication
- Multi-channel communication
- Phone and email etiquette
- Critical thinking
Certification
Arkansas All-Lines License, 2025-08, Xactimate Level 1 Certification, 2025-05, MOCAT Certification, 2025-06
Areas of Expertise
- ALL-LINES TRAINING
- Completed MOCAT extensive pre-licensing classroom training including reviewing notice of loss/policy to determine coverage and deductibles, industry terminology, licensing information, and customer satisfaction skills.
- Completed MOCAT Adjuster Training Course with practical policy, claim management, scoping and Xactimate training, identify damage and repair vs. replace, photo import + Annotate, Sketch interiors, roofs, staircases, exteriors, and multi-story, and basic line-item entry, graphical estimating, and sketch.
Timeline
Center Medical Specialist
Grifols Biomat
10.2025 - Current
EMT/First Responder
Southwest Ambulance Service
09.2024 - Current
Electronic Sales Rep
Walmart
05.2022 - 08.2024
Texas Pre-license 40-Hour Training - Insurance
MOCAT
Adjuster Training Program 40-Hour - Insurance
MOCAT
Professional Scoping & Xactimate 40-Hour - Insurance
MOCAT
Some College (No Degree) - Emergency Medicine
University of Arkansas Fort Smith