Hi, I’m
Adam Catronio
Long Beach,CA
Summary
Proven track record in client relationship building and workload management, exemplified during time at Daniel’s Broiler. leading to significant repeat business. Skilled in safety compliance and ensuring operational excellence. Demonstrates strong multitasking abilities and a commitment to professional growth and development.
Work History
Instawork
Independent Contractor
06.2022 - Current
Job overview
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Analyzed user feedback to gather input and identify areas required for improvement.
Mister A’s
Server Assistant
10.2021 - 12.2022
Job overview
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Daniel’s Broiler
Banquet Captain
11.2018 - 03.2020
Job overview
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
Barnea Bistro
Front of House Staff Member
07.2018 - 10.2018
Job overview
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
New York City College of TechnologyBrooklyn, NY
Bachelor Of Science from Hospitality Administration And Management
06.2017
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
Certification
Food Handler Training
Responsible Beverage Server Training Certificate
Languages
English
Native or Bilingual
Spanish
Professional Working