Adam C Flores
Albuquerque,NM
Summary
Dynamic operations manager with a proven track record at Ace C&E, excelling in marketing strategy development and client service excellence. Skilled in optimizing operational effectiveness and fostering supplier relationships, I drive growth through innovative solutions and strong leadership, ensuring compliance and quality assurance in all business functions.
Overview
13
13
years of professional experience
Work History
Owner/Operations Manager
Ace C&E
Albuquerque, NM
01.2023 - Current
- Optimized daily operations and logistics within a successful retail environment.
- Crafted marketing strategies that increased brand visibility and engaged customers effectively.
- Supervised inventory management while fostering strong supplier relationships for product availability.
- Mentored staff on delivering exceptional customer service and following operational protocols.
- Evaluated market trends to uncover growth opportunities and develop expansion strategies.
- Cultivated existing client relationships through outstanding customer service initiatives.
- Led hiring processes and staff training programs to enhance operational performance.
- Maintained compliance with local, state, and federal regulations throughout business activities.
Owner/Operations Manager
ACE Electrical Contractors
Albuquerque, NM
01.2020 - Current
- Oversaw daily operations and logistics, driving success for retail business.
- Enhanced brand visibility and customer engagement through innovative marketing strategies.
- Maintained optimal product availability by managing inventory and supplier relationships.
- Provided training and mentorship to staff on operational procedures and customer service excellence.
- Developed marketing strategies to increase brand visibility and customer engagement.
- Managed daily operations and logistics for a successful retail business.
- Oversaw inventory management and supplier relationships for optimal product availability.
- Trained and mentored staff on customer service best practices and operational procedures.
- Cultivated community partnerships to promote the business and attract local customers.
- Analyzed market trends to identify opportunities for growth and expansion strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Led startup and creation of operational procedures and workflow planning.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
Project Manager
Chameleon
Albuquerque, NM
02.2018 - 02.2021
- Managed daily operations and logistics to enhance retail business efficiency.
- Designed marketing strategies that boosted brand visibility and customer engagement.
- Oversaw inventory management and cultivated supplier relationships for optimal product availability.
- Trained and mentored staff on best practices in customer service and operational procedures.
Project Manager
Xpress Constructions
Albuquerque, NM
01.2013 - 02.2018
- Directed project planning sessions to establish clear scope and deliverables.
- Coordinated cross-functional teams to ensure timely execution of projects.
- Managed budgets and allocated resources effectively to optimize performance.
- Developed schedules to monitor progress and meet deadlines.
- Identified risks and executed proactive mitigation strategies.
- Facilitated regular status meetings to maintain alignment on objectives.
- Managed daily operations and logistics for a successful retail business.
- Developed marketing strategies to increase brand visibility and customer engagement.
- Oversaw inventory management and supplier relationships for optimal product availability.
- Trained and mentored staff on customer service best practices and operational procedures.
Education
CLD
CNM
Albuquerque, NM01-2001
High School Diploma -
West Mesa HS
Albuquerque, NM04-1999
Skills
- Marketing planning and execution
- Client service excellence
- Leadership capabilities in teams
- Operational effectiveness improvements
- Adherence to regulations
- Quality assurance practices
- Development of business opportunities
- Management of projects and timelines
- Sales increase strategies
- Cost-saving initiatives
- Management of business functions
- Oversight of contracts and agreements
- Analysis of profit margins
- Assurance of service quality standards
- Recruitment processes for staffing
Timeline
Owner/Operations Manager
Ace C&E
01.2023 - Current
Owner/Operations Manager
ACE Electrical Contractors
01.2020 - Current
Project Manager
Chameleon
02.2018 - 02.2021
Project Manager
Xpress Constructions
01.2013 - 02.2018
CLD
CNM
High School Diploma -
West Mesa HS
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