Adam Chaffin
Pike Road,AL
Summary
Extremely driven individual with progressive experience managing logistics, leading/collaborating with team members, and providing excellent customer service.
Overview
13
13
years of professional experience
Work History
Supervisor, Transportation
Lennox AES Industries
Tallassee, AL
04.2024 - Current
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Implemented cost-cutting measures without compromising quality of services offered.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Reviewed completed work to verify consistency, quality and conformance.
- Integrated TMS with ERP, yielding $250,000 in soft savings while streamlining processes.
Logistics Coordinator
Lennox AES Industries, Inc.
Tallassee, AL
03.2021 - 04.2024
- Implementation of strategic logistics processes at the corporate level
- Conducted research and analytics to streamline operations
- Provided directives for 4 different locations to follow for continuous improvement
- Spearheaded implementation of a TMS solution & changed the RFQ process, saving company time and money
- Renegotiated LTL rates to acquire aggressive pricing to match volume, yielding a $250,000 annual savings over previous years
- Simplified the onboarding procedures of adding new vendor-partners
- Outsourced auditing services, further protecting the company's bottom line
- Integral part of daily outbound/inbound logistics operations.
Logistics Manager
Wynn's Grain and Spice
Montgomery, AL
12.2019 - 02.2021
- Tendered all freight for the organization domestically and internationally, including TL, LTL, and small package
- Interviewed prospective employees and aided in the onboarding process for new hires
- Maintained reports that summarized on time deliveries, modes of transportation, tracking information, and shortages
- Implemented and enforced all policies and procedures for entire logistics department
- Expedited resolutions of shipping errors and packaging mistakes
- Used Visual Manufacturing ERP software for shipping entries, packing slips, and Bills of Lading
- Prioritized customer service by ensuring desired delivery dates to meet their warehousing needs
- Managed records and processes that were subject to internal and third-party audits
- Used lean awareness strategies to streamline and improve processes
- Responded to customer requests for products, services and information with resourcefulness, skill, and advanced use of internal knowledge bases
- Managed operational and departmental budgets
- Served as the lead responsible party for inventory management of 3 separate warehouses
- Maintained readiness for internal and external audits that directly correlate with food safety.
General Manager
Golden Rule Fasteners
Tallassee, AL
01.2015 - 12.2019
- Implemented operational strategies and effectively built customer and employee loyalty through customer service and morale boosting activities
- Led business planning, developed market strategy and established direct procurement of products from domestic vendors
- Implemented and enforced all policies and procedures for entire logistics department
- Expedited resolutions of shipping errors and packaging mistakes
- Handled day-to-day shipping and receiving, typically overseeing 8-12 LTL shipments and over 40 small packages per day
- Led a value-added customer service team that consistently over-delivered on customer expectations
- Negotiated with 8 different freight companies and received annual contracts that effectively saw cost savings of 5 % by fostering pallet rates on denser packages
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels
- Responded to customer requests for products, services and information with resourcefulness, skill and advanced use of internal knowledge bases
- Achieved and surpassed performance goals by approaching all interactions with organized and relationship-driven approaches.
Logistics Manager /Air Transportation
United States Air Force
Fayetteville, NC
03.2011 - 10.2019
- Oversaw freight preparation to ensure all DOD regulations were satisfied
- Provided training and mentorship to subordinate staff to gauge preparedness in executing cargo and passenger plans for airlift
- Created documents of load plans, cargo cleanliness inspections and transportation processes
- Adhered to established protocols and safety procedures for loading and transporting potentially hazardous cargo
- Managed and adjusted planned transportation activities to accommodate unexpected challenges or emergency airdrops
- Assessed competing priorities to determine necessary supplies, vehicles and personnel to complete transport duties
- Trained and led 15+ Airmen on shift as a Load Team Chief
- Estimated weights, heights and centers of balance to make precise placements of cargo/personnel
- Maintained 98% or better on-time departure rate of outbound aircraft
- Administered urinalysis test to unit personnel as a Drug Test Manager, helping to solidify a drug free Air Force
- Physical Training Leader (PTL) for squadron at Pope Field, NC; helping wingmen to exceed expectations of physical readiness to deploy.
Education
MBA in Business Management -
Faulkner University
08.2020
Bachelor of Science in Business/Logistics Management -
Faulkner University
05.2019
Skills
- Internal Audits
- ERP Systems
- Logistics
- Supply Chain
- Transportation Management
- Accounting Software
- Process Improvement
- Freight Experience
- Operations Management
- Warehouse Management
- Team Management
- Analytics
- Continuous improvement
- Computer skills
- Vendor management
- Contract negotiation
Affiliations
- Air Force Achievement, 09/01/14, Awarded for occupational excellence in support of Operation Enduring Freedom while stationed in Bagram, Afghanistan.
- Conducted a briefing of logistics processes to 50+ 9/11 Firefighters at Pope Field, NC
- Became lead trainer to incoming Airmen on Air Transportation/Logistics Management job responsibilities
- Worked approximately 40+ hours with Habitat for Humanity in the Fayetteville, NC area
- Donated to and participated in aerial deliveries of toys to children in need in partnership with Toys for Tots
- Selected by leadership to participate in a localized Air Force "Rodeo", testing job knowledge, readiness to deploy, and physical tools:
winning 1st place
Timeline
Supervisor, Transportation
Lennox AES Industries
04.2024 - Current
Logistics Coordinator
Lennox AES Industries, Inc.
03.2021 - 04.2024
Logistics Manager
Wynn's Grain and Spice
12.2019 - 02.2021
General Manager
Golden Rule Fasteners
01.2015 - 12.2019
Logistics Manager /Air Transportation
United States Air Force
03.2011 - 10.2019
MBA in Business Management -
Faulkner University
Bachelor of Science in Business/Logistics Management -
Faulkner University