Summary
Overview
Work History
Education
References
Timeline
Generic

Adam Closs

Los Lunas,New Mexico

Summary

To find a position within a company where I can contribute with my skills, experience, and work with others as a team member to achieve successful results and long-term growth.

I am a self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success. I work well under pressure to meet production standards. I have years of knowledge in customer service, food service and general warehouse operations including supervisory duties, customer calls, food, shipping, receiving, forklift experience, and inventory.

Overview

28
28
years of professional experience

Work History

Lead/Cook/Patient Access Representative

UNM Sandoval Regional Medical Center
Rio Rancho, NM
05.2019 - Current
  • Worked 40 to 60 hours a week
  • First Contact with patients
  • Scheduling visits
  • Checking in patients
  • Resolved problems arising from incorrect shipment received from suppliers or wrong item shipped out from warehouse.
  • Conducted regular physical counts of inventory and reconciled with computer generated reports.
  • Maintained accurate inventory records and documents.
  • Taking copays
  • Cerner experience
  • Insurance verification
  • Inventory, ordering
  • Call center for all customer needs
  • Scheduling staff
  • Supervising staff on a day-to-day basis
  • Ordering raw food and materials for department
  • Catering, cooking food, setup and break down
  • Tracking food waste
  • Improving menus to help with food waste and cost
  • Pull and cook all food for patients’ breakfast, lunch and dinner
  • Pull and cook all food for staff and guests
  • Preparation of food and plate service for patients
  • Quality control of food, temperature of food and sanitization of work area
  • Any kind of PC repair that I had the equipment or access to repair
  • Tech Support for the department that I work in, before contacting IT

Cook 1

Rust Medical Center Presbyterian
Rio Rancho, NM
08.2018 - 05.2019
  • Worked 40 hours a week
  • Pull and cook all food for patients’ breakfast, lunch and dinner
  • Preparation of food for patients
  • Plate service for patients’ food
  • Quality control of food, temperature of food and sanitization of work area.

Cook 1

Northern Arizona Healthcare/Flagstaff Medical Center
Flagstaff, AZ
04.2017 - 07.2018
  • Worked 40 hours a week
  • Pull and cook all food for patients’ breakfast and lunch
  • Preparing for special diets
  • Plate service for patients’ food
  • Quality control of food, temperature of food and sanitization of work area
  • Stocking/FIFO

Cook 2

Sodexo, Northern Arizona University
Flagstaff, AZ
01.2016 - 07.2018
  • Worked 40 hours a week
  • Pull daily recipes and product that is needed per day
  • Prepare items to be served to the students in a timely manner
  • Cleanup
  • Track product that I am using and that is served to the customers.

Line Cook / Bartender / Maintenance / IT

The Mountainaire Tavern
Flagstaff, AZ
05.2014 - 08.2016
  • Worked 40 hours per week
  • Food preparation, storage, rotation
  • Cook food to order per customer request
  • Pizza prep and cooking
  • Create preparation list, Order list
  • Producing list of items that need to be ordered
  • Serving drinks and food to customers
  • Totaling bills, taking payments
  • Answering phones for ordering and customer service needs
  • Light Maintenance – plumbing, lighting, doors, cleaning outside of property, swamp cooler
  • Any kind of PC repair that I had the equipment or access to repair.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.

Taxi Driver

Sun Taxi
Flagstaff, AZ
06.2014 - 06.2015
  • Worked 40 hours per week
  • Driving customers from pickup locations to drop off locations
  • Answering calls for customer service
  • Dispatch to pick up customers
  • Taking payments.

Shipping / Receiving / Traffic Clerk / Lead / IT

ACI Warehouse
Florence, AZ
08.2008 - 09.2013
  • Worked 40 hours per week
  • Communicate with carrier representative to coordinate and to issue instructions for shipping and delivery of materials
  • Supervised daily operation of warehouse and inventory control
  • Packed, sealed, labeled, and postage, to prepare materials for shipping while using work devices such as hand tools, power tools and postage meter
  • Examined contents to verify quantity, damages and compare with manifests
  • Reviewed invoices and orders to verify accuracy of incoming / outgoing shipments
  • Was instrumental in all aspects of inventory control, full wall-to-wall monthly inventory
  • Delivered and routed materials to departments using devices such as hand truck, pallet jacks, shrink wrap machine and forklifts
  • Trained and managed up to 30 employees, which contributed to significant improvements in achieving their productivity
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock
  • Conferred and corresponded with establishment representatives to rectify problems such as damages, shortages and nonconformance to specifications
  • Supervised and managed all aspects of incoming and outgoing product for a production and distribution firm
  • Handled calls for orders and customer issues
  • Prepared documents such as work orders, bills of loading and shipping procedures, routes and rates
  • Recorded shipment data such as weight, charges, space availability, damages, and discrepancies for reporting, accounting and record keeping purposes
  • Successfully handled raw material to meet production standards and shipping to customer
  • Computed amounts such as space available, shipping, storage and damage charges using calculator and price list
  • Structured and maintained a clean and efficient warehouse
  • Experienced forklift training
  • Working knowledge of electric pallet jacks, electric stand up forklift, electric sit-down forklift, liquid propane forklift, diesel piggyback forklift
  • Any kind of PC repair that I had the equipment or access to repair.

Front Desk Clerk

Motel 6
Kingman, AZ
05.2005 - 09.2007
  • Worked 40 hours per week
  • Checked in motel guests
  • Calls and dispatch all guest needs
  • Took payments for rooms
  • Counted money
  • Answer calls to make customer reservations.

Bus Boy

IHOP
Ontario, CA
01.2003 - 05.2005
  • Worked 40 hours per week
  • Seated guests
  • Served drinks
  • Cleaned tables
  • Stocking glasses, ice, coffee.

Evening Supervisor / Cook

Vince’s Rib Shack
Kingman, AZ
04.1999 - 12.2001
  • Worked 40 hours per week
  • Food preparation, storage, rotation
  • Cook food to order per customer request
  • Pizza prep and cooking
  • Create preparation list, Order list
  • Cleaning
  • Take delivery orders
  • Overseeing evening crew’s responsibilities
  • Closing the restaurant
  • Putting cash away
  • Locking up and setting the alarm.
  • Maintained accurate inventory records and documents.

Kitchen Manager / Line Cook / Bartender / Maintenance / IT

The Mountainaire Tavern
Flagstaff, AZ
05.1996 - 04.1999
  • Worked 40 to 60 hours per week
  • Food preparation, storage, rotation
  • Cook food to order per customer request
  • Pizza prep and cooking
  • Maintained accurate inventory records and documents.
  • Any kind of PC repair that I had the equipment or access to repair.
  • Conducted regular physical counts of inventory and reconciled with computer generated reports.
  • Assisted in annual audits by providing detailed information regarding inventory transactions.
  • Create preparation list, Order list
  • Producing list of items that need to be ordered
  • Serving drinks and food to customers
  • Totaling bills, taking payments, answering phones
  • Light Maintenance – plumbing, lighting, doors, cleaning outside of property, swamp cooler
  • Scheduling employees
  • Ordering food and liquor
  • Customer service calls, ordering, issues

Education

CIS -

Central New Mexico Community College
01.2020

Minimum requirements -

Coconino Community College
01.2017

General Studies -

Sinagua High School
01.1996

References

Available upon request

Timeline

Lead/Cook/Patient Access Representative

UNM Sandoval Regional Medical Center
05.2019 - Current

Cook 1

Rust Medical Center Presbyterian
08.2018 - 05.2019

Cook 1

Northern Arizona Healthcare/Flagstaff Medical Center
04.2017 - 07.2018

Cook 2

Sodexo, Northern Arizona University
01.2016 - 07.2018

Taxi Driver

Sun Taxi
06.2014 - 06.2015

Line Cook / Bartender / Maintenance / IT

The Mountainaire Tavern
05.2014 - 08.2016

Shipping / Receiving / Traffic Clerk / Lead / IT

ACI Warehouse
08.2008 - 09.2013

Front Desk Clerk

Motel 6
05.2005 - 09.2007

Bus Boy

IHOP
01.2003 - 05.2005

Evening Supervisor / Cook

Vince’s Rib Shack
04.1999 - 12.2001

Kitchen Manager / Line Cook / Bartender / Maintenance / IT

The Mountainaire Tavern
05.1996 - 04.1999

CIS -

Central New Mexico Community College

Minimum requirements -

Coconino Community College

General Studies -

Sinagua High School

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Adam Closs