Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Adam W. Colver

Tulsa,OK
Adam W. Colver

Summary

Competitive self-starter who is organized, disciplined, and goal-oriented. Persuasive communicator able to use personal experience to identify opportunities, overcome objections, build relationships, and generate sales. With exceptional interpersonal communication and leadership skills, excellent written and verbal communication. A hardworking enthusiastic employee that pursues opportunities to learn new skills and contribute to group success. Offering strong relationship-building and problem-solving abilities.

Overview

20
years of professional experience

Work History

Grainger

OnSite Services Representative
2011.03 - Current (12 years & 6 months)

Job overview

  • Establish, develop, and maintain positive business and customer relationships
  • Achieve or exceed role specific targeted metrics
  • Create new programs and installation of vending machines for new and existing accounts
  • Responded proactively and positively to rapid change.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Trained new personnel regarding company operations, policies and services.

Phame Services And Consulting

Security Supervisor
2008.07 - 2016.03 (7 years & 8 months)

Job overview

  • Managed the security staff of 4 nightclubs, including indoor and outdoor special events
  • Employed critical thinking consulting on security matters, safety, security systems, counter measures, and training
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.

Sodexo, University of Tulsa

Private Event Manager
2008.09 - 2011.03 (2 years & 6 months)

Job overview


  • Prepared daily logs for proper storage and retainment of perishable food items
  • Placed bi-weekly orders for ongoing scheduled deliveries of food, beverage, and restaurant supplies
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Planned and organized meals/activities, details and timelines for University President, Senior Faculty, and VIP guest.

Lowe’s Home Improvement

Department Manager
2005.09 - 2008.06 (2 years & 9 months)

Job overview

  • Created, monitored, and maintained three week rolling schedule for 20 plus full- and part-time associates
  • Developed and monitored training for new associates during probationary period
  • Participated in bi-annual count of entire store’s merchandise as a member of the inventory team
  • Analyzed data from “secret shopper” reviews to improve customer satisfaction and provide feedback to employees
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

Harps Price Cutter Grocery Store

Assistant Manager
2003.08 - 2005.03 (1 year & 7 months)

Job overview

  • Assisted with the day-to-day operation of the store to meet objectives for sales, margin, inventory, and customer service
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Prepared merchandise order request to positively impact department sales and meet customer needs
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Education

Bacone College

Bachelor of Science from Business Administration

University Overview

Skills

  • Microsoft Office
  • Point of Sale (POS) Systems
  • Inventory Management Software
  • Client Rapport-Building
  • Customer Transactions
  • Excellent Communication
  • Listening Skills
  • Company Standards
  • Multitasking and Organization
  • Creating Positive Experiences
  • Collaborative Environments
  • Attention to Detail
  • Process Improvement

Timeline

OnSite Services Representative
Grainger
2011.03 - Current (12 years & 6 months)
Private Event Manager
Sodexo, University of Tulsa
2008.09 - 2011.03 (2 years & 6 months)
Security Supervisor
Phame Services And Consulting
2008.07 - 2016.03 (7 years & 8 months)
Department Manager
Lowe’s Home Improvement
2005.09 - 2008.06 (2 years & 9 months)
Assistant Manager
Harps Price Cutter Grocery Store
2003.08 - 2005.03 (1 year & 7 months)
Bacone College
Bachelor of Science from Business Administration
Adam W. Colver