Adam Crawford
Jeffersonville,IN
Summary
I’m Adam and I have worked 3 jobs since I’ve graduated high school. My first job was at GFS as a part time store associate. Most of my responsibilities were working the cash register and stocking shelves. I also had to sweep floors, take out trash, and pull all items to the front of the shelf at the end of the shift. August of 2021 I took a full time position at GFS. My duties were making sure every box of product was off pallets and on the floor of the store by midday including dry and frozen goods. I also had to ensure all orders for businesses were loaded up on each order rack. I like to work fast and efficient and the full time job at GFS helped prepare me for that. While we should take our time to make sure we’re doing everything correctly, we had to be quick so product can be on the floor for the next customer to buy. In February of 2023 I came back to work at GFS part time to be a delivery driver. I took on the responsibility of making sure every order was correct and it all was loaded into the van. I delivered the business owner’s product the way they requested, and at the end of my runs, I helped out in the store for the rest of my shifts. Kohl’s was a part time job for a couple months in fall of 2022. Most of my responsibilities was preparing online orders by gathering products and packing. Near the end of my time at Kohl’s I received Amazon returns from customers and put them in their correct box so they can be shipped to the right fulfillment center. I joined Kroger delivery in February 2023. My responsibility is to make sure I’m on schedule, deliver fresh and friendly, while being safe. This job has helped me get along with coworkers on a daily basis. I have recently taken the responsibility of training new drivers that are hired. I’m punctual and I don’t miss work. I’ve been notified to come and work on days off at all 3 Jobs, and do what is asked of me. I’m always on time and if any issues occur, I always report to my supervisors to make sure they are aware of the problem.
Overview
6
6
years of professional experience
Work History
Customer Service Delivery Driver
Kroger Delivery
Louisville, KY
02.2023 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules, having no accidents, or major lytx violations (being distracted while driving)
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Made Deliveries on time and made sure that customers were satisfied with how I delivered their items, savings, and the amount of fuel points they earned.
Delivery Driver and Store Associate
Gordon Food Service
Clarksville IN
10.2020 - 12.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Store Associate
Kohls Department Store
Jeffersonville, IN
09.2022 - 02.2023
- Increased customer satisfaction by providing efficient and friendly service handling Amazon returned products and making sure they went into their correct box for the back room workers to stack on the pallets and move them on to the truck trailer.
- Streamlined store operations by picking and packing all online orders in upstairs warehouse and distributing them to the UPS truck or USPS truck.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, Amazon returns, picking and packing online orders, and restocking any returned items to the Home and electronics department in store.
Inventory Clerk
Samtec
New Albany
05.2024 - Current
•I have for the majority of my time in inventory and still currently work 3 nights a week Wednesday through Friday.
•My job was pulling and issuing Xpins, barrel line, and Packaging tubes. Packaging Tubes wasn’t a requirement on Fridays.
• Pulled transfers 2 times a night on Wednesday and Thursday
• Pulled and issued bentec.
•Pulled other customer orders when needed and put up any skids of stock when needed.
•Parcel accounted when needed. Starting in November in 2024 we started working tray reclaim on Friday nights.
•I worked 1st, 2nd, and 3rd floor overseas when needed.
Education
Jeffersonville High School
Jeffersonville, IN06.2020
Skills
- Can lift up to 70 pounds
- Customer service
- Can drive Company vans
- Work well with others
- Forklift certified
Timeline
Inventory Clerk
Samtec
05.2024 - Current
Customer Service Delivery Driver
Kroger Delivery
02.2023 - Current
Store Associate
Kohls Department Store
09.2022 - 02.2023
Delivery Driver and Store Associate
Gordon Food Service
10.2020 - 12.2023
Jeffersonville High School