Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
SoftwareEngineer

Adam Crowder

Cripple Creek

Summary

Highly motivated professional with a strong work ethic and adaptability. Proven ability to master new skills quickly and work effectively without supervision. Exceptional interpersonal and communication skills contribute to team success and support organizational goals.

Overview

6
6
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Assistant Manager

Golden Nugget Hotel & Casino
Cripple Creek
06.2020 - Current
  • Developed operational strategies to enhance efficiency and productivity.
  • Supervised daily operations including shift scheduling and duty assignments.
  • Coordinated interdepartmental collaboration to ensure seamless operations flow.
  • Managed customer service inquiries, resolving escalated complaints promptly.
  • Organized training sessions for new hires to integrate them into workplace culture.
  • Implemented quality control measures, ensuring compliance with safety regulations
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Performed a monthly inventory count
  • Class A Operator certification, with a primary responsibility to operate and maintain the underground storage tank system.
  • Class B Operator certification, which is responsible for implementing the day-to-day aspects of operating, maintaining, and record keeping for underground storage tank systems.
  • Perform minor repairs that may be needed to fuel pumps.
  • Employee training in incident response to fuel emergencies
  • Assisted in monthly safety committee meetings
  • CPR certified

Education

Bachelor of Science - Information Technology

Colorado Technical University
Colorado Springs, CO
12.2023 - Current

Skills

  • Microsoft office
  • Active listening
  • Leadership
  • Calm under pressure
  • Communication
  • Multitasking Abilities
  • Employee training
  • Customer service
  • Dependable and responsible
  • Desire to learn
  • Decision-making
  • Problem-solving
  • Computer skills
  • Record keeping
  • Coding
  • Data entry

Certification

  • A/B certified
  • CPR certified
  • QPR Training
  • ServSafe Certified

Affiliations

  • Company Softball
  • Company event assistant

Timeline

Bachelor of Science - Information Technology

Colorado Technical University
12.2023 - Current

Assistant Manager

Golden Nugget Hotel & Casino
06.2020 - Current

Similar Profiles

CREATE PROFILE