Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Crowley

Milton,VT

Summary

Dynamic General Sales Manager with a proven track record at Handy Toyota running their two used car stores, and at Bokan Ford, excelling in leadership and team development. Very knowledgeable in utilizing VAuto for strategic pricing, enhancing customer satisfaction ratings significantly. Recognized for building strong client relationships and motivating teams to achieve sales goals, leveraging extensive knowledge of Automate and VinSolutions.

Overview

15
15
years of professional experience

Work History

General Sales Manager

Handy Toyota
10.2022 - 05.2025
  • Motivated Sales Managers and Sales Consultants to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales consultants in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and satisfaction on both ends.
  • Used VAuto as a marketing tool to price strategize, instead of just an appraisal tool.
  • Ran day to day operations and helped out where needed for example, finance, service, parts, to ordering supplies, and managing time cards.
  • Upheld company policies and implemented standards fairly.
  • Maintained extensive knowledge of company products and services.
  • Created social media content to increase dealership presence in our new location.

General Sales Manager / Sales Manager

Bokan Ford
08.2018 - 09.2022
  • Built long-lasting client relationships through excellent customer service and consistent followups, to the point where my customers follow me.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Learned all of Ford's Programs, from ordering vehicles, handling allocation, submitting incentives and making sure the incentive schedule was clean and reconciled.
  • Organizing the Lot and making sure product was swapped out and moved so things didn't look stale and had the appearance of lots of activity.
  • Ran the Desk, which consisted of desking deals, submitted deals to the bank, and finished the deal start to finish.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work ethics and sales.

Sales Professional

Burlingtom Mitsubishi
12.2009 - 08.2018
  • Held very high CSI personally and was a Diamond Elite Sales Professional for Mitsubishi for 6 years in a row, which was for CSI and Volume
  • Was a product specialist and new the product top to bottom.
  • Kept the lot up
  • Helped with new hires and worked with them when the manager needed assistance.
  • Helped with finance when manager needed assistance
  • Helped cleaning cars for delivery when needed
  • Stepped in whenever I could to help out make the dealership successful.

Education

High School Diploma -

Point Park University
Pittsburgh, PA

Skills

  • Leadership and team building
  • Employee motivation
  • Team development
  • Sales development
  • Very knowledgeable with Automate, VinSolutions, Route1, CUDL Rapid Recon, and much more

Timeline

General Sales Manager

Handy Toyota
10.2022 - 05.2025

General Sales Manager / Sales Manager

Bokan Ford
08.2018 - 09.2022

Sales Professional

Burlingtom Mitsubishi
12.2009 - 08.2018

High School Diploma -

Point Park University

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