Adam Cupit
Diberville ,MS
Summary
ALWAYS WILLING TO LEARN
Strong Interpersonal Skills Positive Outlook Adaptability Dependable Decision Making Facilitator Multitasking Prioritizing Excellent Communicator Motivated Team Player Excellent Work Ethic Critical Thinking Solution Development Documentation Change Management Attention to Detail Delegating tasks and responsibilities
Overview
15
15
years of professional experience
Work History
Rural Mail Carrier
United States Postal Service, USPS
09.2015 - Current
- Organized mail ahead of delivery runs for correct routing.
- Maintained records on customers with mail forwarding and change of address requests.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Operations Manager
AT HOME DECOR
08.2015 - 08.2016
- Determine staffing requirements, interview, hire, and train new employees, or oversee those personnel processes
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
- Manage the movement of goods into and out of production facilities
- Plan store layouts or design displays
- Directed sales actions, trained sales staff and evaluated performance and results
- Planned material and supervised store
- Managed daily operations, dealt with customers and supported and worked with the management to motivate growth
- Interact with the employees and prepare reports on the current condition of logistics
- Secures merchandise by implementing security systems and measures
- Protects employees and customers by providing a safe and clean store environment
- Contributes to team effort by accomplishing related results as needed
- Delegate work duties to staff to attain objectives
- Allocate use of available resources
- Monitor and assist staff with work progress
- Facilitate the preparation and analysis of reports.
Material Control
JACOBS FIELD SERVICES
06.2013 - 08.2015
- Material Control
- Requisitioned new supplies and equipment
- Followed detailed standards of product care while receiving shipment
- Completed daily stockroom tasks with little to no supervision
- Reported, monitored, and reviewed daily inventory adjustments and changes
- Arranged and stored materials, machines, tools and equipment
- Monitored inventory and reported items to be restocked for each job
- Prepared and cleaned construction sites by removing debris
- Loaded and unloaded building materials used for construction
- Check the raw materials that are issued by the suppliers and ensure that they are as per the requirement
- Ensured accuracy by complying with industry standards and following procedures, rules, and regulations
- Maintain required and accurate paperwork.
Manager
SAMMYS GRILL
01.2009 - 05.2013
- Answered telephone calls and responded to inquiries
- Assisted in maintaining preparation and service areas in a sanitary condition
- Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
- Cleaned and inspected galley equipment, kitchen appliances, and work areas
- Cleaned and organized eating, service, and kitchen areas
- Trained kitchen staff on proper use of equipment, food handling, and portion sizing
- Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down
- Responsible for all garnishes for main courses, pasta, soups and potages
- Adjusted monthly menus to maximize use of seasonal local ingredients and delicacies
- Managed food delivery for 200+ guests for special events
- Supported all kitchen operations when chef was absent
- Communicated with kitchen staff, dieticians, and doctors to assure compliance with complex and frequently changing dietary needs of clients
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Estimated amounts and costs of required supplies, such as food and ingredients
- Greeted each customer with friendly eye contact
- Spoke with patrons to ensure satisfaction with food and service
- Trained new employees
- Communicated with other kitchen team members to ensure food was prepared on time and correctly
- Provided excellent customer service
- Conducted inventory and restocked items throughout the day
- Attended pre-shift meetings to prepare for large parties and reservations
- Verified amount of cash in the cash drawer against the day’s receipts
- Assisted in creating a bi-weekly work schedule for all serving and hosting employees.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Co Owner and Operator
That’s To Dye For LLC.
06.2019 - 01.2023
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Handled customer inquiries and suggestions courteously and professionally.
- Responded to customer requests for products, services, and company information.
Education
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Zachary High School
2007
Skills
- TECHNOLOGIES / PRACTICES
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Aloha
- Complex Problem-Solving
- Customer Satisfaction
- Professional Relationships
- Purchase Orders
- Active Listening
- Supplier Relationships
- Solving Customer Concerns
Timeline
Co Owner and Operator
That’s To Dye For LLC.
06.2019 - 01.2023
Rural Mail Carrier
United States Postal Service, USPS
09.2015 - Current
Operations Manager
AT HOME DECOR
08.2015 - 08.2016
Material Control
JACOBS FIELD SERVICES
06.2013 - 08.2015
Manager
SAMMYS GRILL
01.2009 - 05.2013
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Zachary High School