Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Dabulewicz

Lorain

Summary

Dynamic Assistant Manager at Discount Drug Mart with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in team leadership and money handling, I successfully implemented training programs that improved service standards and reduced discrepancies, fostering a motivated workforce and achieving consistent operational excellence.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Discount Drug Mart
08.2013 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Enhanced team productivity by streamlining operational processes.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Elyria High School
Elyria Ohio

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management

Timeline

Assistant Manager

Discount Drug Mart
08.2013 - Current

Elyria High School

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