Adam Dang
Bronx,NY
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Backup Administrator
Stew Leonard's Wines
Bronx, NY
10.2020 - Current
- Diagnosed, troubleshot and resolved hardware and system problems.
- Verified and processed vendor invoices for payment.
- Maintained appropriate records including receipts, invoices, orders.
- Answered guest inquiries via phone or email regarding tickets, events.
- Processed refunds and exchanges promptly according to established policies.
Education
Microsoft IT Support Specialist Professional Certificate - IT Support Specialist
Coursera
Some College (No Degree) -
New York City College of Technology
Brooklyn, NYSkills
- System upgrades
- System updates
- Software installation
- Hardware expertise
- Troubleshooting and diagnosis
- Technical support
- Invoice processing
- Remote support
Timeline
Backup Administrator
Stew Leonard's Wines
10.2020 - Current
Microsoft IT Support Specialist Professional Certificate - IT Support Specialist
Coursera
Some College (No Degree) -
New York City College of Technology
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