Adam Dau
Aurora,IL
Summary
Results-driven professional with over five years of experience in home repair and sales. Proven ability to deliver high-quality renovation projects while building strong client relationships. Expertise in driving sales through effective communication and strategic problem-solving. Strong leadership skills demonstrated by consistently meeting deadlines and exceeding performance goals.
Overview
6
6
years of professional experience
Work History
Home Repair Technician
Teamdau Home Repair
06.2021 - Current
- Managed 10+ renovation projects monthly, ensuring timely completion, and client satisfaction.
- Installed appliances, doors, trim, and flooring, applying caulk and paint for a polished finish.
- Led electrical renovations, including rough-ins and replacements, adhering to safety standards.
- Built and maintained client relationships, resulting in continued business ventures with repeat clients.
- Supervised crews of up to five workers, enforcing high standards, and efficient time management.
Sales Supervisor
The Edge Fitness Clubs
Naperville, IL
04.2021 - 06.2021
- Coached 10+ team members to enhance customer service and sales performance, achieving 95% of the team's KPIs.
- Resolved customer conflicts using empathetic communication, reducing complaints by 20%.
- Built high-performing teams by leveraging individual strengths to meet daily and long-term goals.
Fitness Consultant
The Edge Fitness Clubs
Naperville, IL
06.2020 - 04.2021
- Increased membership revenue by 15% through proactive follow-ups and lead management.
- Fostered a positive environment, engaging over 100 customers daily to build community trust.
- De-escalated contractual disputes, maintaining a 90% customer satisfaction rate.
Membership Advisor
The Edge Fitness Clubs
Naperville, IL
12.2019 - 06.2020
- Drove presale success, achieving 110% of club opening KPIs through targeted outreach.
- Provided health and wellness guidance to 50+ new members, promoting long-term engagement.
Handyman
Teamdau Home Repair
05.2019 - 12.2019
- Diagnosed home repair issues and implemented tailored solutions for more than 20 clients.
- Cultivated a strong client base through consistent communication and quality service.
Education
High School Diploma -
Glenbard West
Glen Ellyn, IL01.2019
Skills
- Relationship building
- Task prioritization
- Time management
- Performance tracking
- Coaching and development
- Sales ability
- Rough-in and finish framing
- Electrical troubleshooting
- Electrical installation
- Pipe installation expertise
References
References available upon request.
Timeline
Home Repair Technician
Teamdau Home Repair
06.2021 - Current
Sales Supervisor
The Edge Fitness Clubs
04.2021 - 06.2021
Fitness Consultant
The Edge Fitness Clubs
06.2020 - 04.2021
Membership Advisor
The Edge Fitness Clubs
12.2019 - 06.2020
Handyman
Teamdau Home Repair
05.2019 - 12.2019
High School Diploma -
Glenbard West