Adam Davisson

• Oversee the daily operations of 299 rooms, ensuring exceptional guest experiences in a brand-new, luxury hotel in San Francisco’s Mission Bay, an up-and-coming neighborhood.

• Utilize multiple property management systems to address various guest services, including reservations, check-ins/outs, billing, and special requests.

• Demonstrate strong sales skills, consistently achieving high-volume sales and contributing to the hotel’s financial growth.

• Provide personalized services for high-profile athletes and executives, maintaining the highest level of confidentiality.

• Assist in developing and implementing standard operating procedures (SOPs) to enhance guest satisfaction and operational efficiency.

• Handle guest inquiries and complaints with professionalism, ensuring swift and satisfactory resolutions to build guest loyalty

• Support business growth by collaborating with local partners to offer exclusive experiences tailored to the Mission Bay area.

• Coordinate with senior staff to implement strategies aimed at increasing occupancy rates and enhancing client retention.

• Provided exceptional service to high-end Silicon Valley clients and international guests at a luxury beachfront resort.

• Handled and supervised a range of luxury vehicles, ensuring their safety and pristine condition.

• Customized guest experiences by offering tailored recommendations for the Bay Area, and Monterey Bay Area.

• Managed aquatic safety and operations, ensuring the wellbeing of swimmers of all ages.

• Led thousands of swim instruction sessions, both individually and in groups, fostering swimming skills across diverse age groups/skill levels.

• Taught Red Cross courses on lifeguarding, emphasizing technical skills, emergency response, and aquatic safety.

• Demonstrated leadership in aquatics management, overseeing lifeguard teams and promoting continuous skill development.

• Cultivated and environment of learning and safety, mentoring new lifeguards