Summary
Overview
Work History
Education
Skills
Timeline
Generic

ADAM DAWSON

Eagle River

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to utilize 20 years of military experience to add invaluable new facet to company.

Overview

21
21
years of professional experience

Work History

Operations Supervisor

Lynden Transport
06.2024 - Current
  • Improved customer satisfaction levels by ensuring timely delivery of products and resolving shipment issues promptly.
  • Enhanced supply chain efficiency with strategic planning and execution of transportation routes.
  • Conducted detailed analyses of logistical data to identify trends, forecast demand, and make informed decisions on resource allocation strategies.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed shipping and receiving of wide range of products daily.

Air Transportation Standardization Evaluation

United States Air Force, USAF | Joint Base Elmendorf Richardson
10.2021 - 07.2024
  • Ensured compliance with all applicable regulations and directives related to air transportation operations.
  • Organized and coordinated movement of cargo, personnel, and equipment by air.
  • Planned flight schedules for aircraft carrying passengers, freight, or mail. Briefed leadership of evaluation findings and created training plans.
  • Monitored progress of flights using tracking systems such as FlightAware.

Passenger Service Officer

United States Air Force, USAF | Joint Base Elmendorf Richardson
07.2020 - 10.2021
  • Checked passenger travel documents for accuracy and validity prior to permitting entry or exit from the premises.
  • Issued tickets, tags, labels, and boarding passes to customers according to company guidelines.
  • Answered customer inquiries regarding flight information, arrivals and departures times, fares, promotions, destinations.
  • Monitored all areas of the terminal for suspicious activities or persons.
  • Performed security checks on luggage using x-ray machines and metal detectors as required by government regulations.
  • Verified passport details against database records and ensured they are up-to-date before allowing entry or exit from the premises.
  • Ensured that all safety protocols were followed at all times while performing duties.
  • Maintained a safe environment for both staff members and travelers alike by following established procedures and guidelines.
  • Managed check-in counters efficiently during busy periods ensuring timely departures of flights.
  • Communicated effectively with other staff members to ensure smooth operations of daily tasks.
  • Coordinated with ground crew personnel to ensure efficient loading and unloading of aircraft cargo items.
  • Reviewed vehicle logs and driver records to assess potential risks and verify compliance with company policies.
  • Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
  • Uphold uniform and conduct guidelines to maintain professional appearance.
  • Lifted or moved passenger luggage onto baggage belts and created bag labels to facilitate proper delivery.
  • Loaded and unloaded baggage and cargo onto aircrafts in accordance with safety regulations.
  • Ensured that all passengers' luggage was properly weighed, labeled, and loaded onto appropriate flights.
  • Performed pre-flight inspections on the aircraft to ensure it was safe for operation.
  • Followed strict security protocols while handling hazardous materials. Monitored loading activities to ensure compliance with airline regulations.
  • Inspected aircraft interiors prior to takeoff for any debris or other items left behind by passengers.
  • Operated heavy equipment such as tugs, loaders, belt loaders, conveyor belts.
  • Enforced safety regulations while operating ground support vehicles.

Air Transportation Supervisor

United States Air Force, USAF | Jacksonville
12.2011 - 07.2020
  • Supervised and trained personnel in the daily operations of air transportation activities.
  • Monitored and maintained compliance with FAA regulations, policies, and procedures.
  • Assessed cargo weight to ensure safe loading and unloading of aircrafts. Inspected aircrafts prior to takeoff to ensure safety standards were met.
  • Resolved customer service issues as they arose pertaining to air transportation services provided by the organization.
  • Prepared reports detailing findings from inspections, investigations, or other assessments of equipment.
  • Evaluated performance of staff members involved in air transportation activities.

Team Manager

United States Air Force, USAF | Scott Air Force Base
03.2005 - 12.2011
  • Developed and implemented team-building strategies to promote collaboration and cohesion.
  • Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.
  • Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
  • Resolved conflicts between team members in a timely manner to maintain harmony within the team.
  • Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
  • Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
  • Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
  • Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.

Education

Bachelor of Arts - Transportation And Logistics Management

American Public University System
Charles Town, WV
08.2021

Associate of Applied Science - undefined

Community College of The Air Force
Montgomery, AL
04.2015

Skills

  • Military aircraft knowledge
  • Transportation Logistics
  • Hazardous cargo transport
  • Passenger Safety
  • Resource Allocation
  • Load Planning
  • Passenger security
  • Hazardous Material Handling
  • Air transportation safety protocols Passenger documentation
  • Quality Control
  • Logistics Coordination
  • Aircraft cargo loading
  • Passenger services
  • Logistics Management
  • Shipping coordination
  • Transportation management
  • Distribution management
  • Shipping and receiving operations
  • Logistics analysis
  • Employee supervision
  • Documentation
  • Mentoring and training
  • Shipping documentation
  • Customs compliance
  • Route optimization
  • Positive attitude
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Adaptability and flexibility
  • Decision-making
  • Problem resolution

Timeline

Operations Supervisor

Lynden Transport
06.2024 - Current

Air Transportation Standardization Evaluation

United States Air Force, USAF | Joint Base Elmendorf Richardson
10.2021 - 07.2024

Passenger Service Officer

United States Air Force, USAF | Joint Base Elmendorf Richardson
07.2020 - 10.2021

Air Transportation Supervisor

United States Air Force, USAF | Jacksonville
12.2011 - 07.2020

Team Manager

United States Air Force, USAF | Scott Air Force Base
03.2005 - 12.2011

Associate of Applied Science - undefined

Community College of The Air Force

Bachelor of Arts - Transportation And Logistics Management

American Public University System

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