Summary
Overview
Work History
Education
Skills
Timeline
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Adam Duncan

Fort Worth

Summary

Dynamic and results-driven data strategy leader with over a decade of progressive experience in data analytics, insurance technology, and team leadership. Proven track record of managing high-impact analytics teams, driving digital transformation, and delivering actionable insights in the P&C insurance sector. Deep expertise in data automation, governance, dashboarding, and predictive modeling using cutting-edge tools such as Power BI, Tableau, Dataiku, and Snowflake. Adept at cross-functional collaboration, developing and executing data-driven strategies, and building scalable systems that enhance service delivery, operational efficiency, and business growth.

Overview

14
14
years of professional experience

Work History

Data Analyst Manager

Sedgwick Claims Management Services
Dallas
04.2023 - Current
  • Lead a high-performing team of analysts supporting complex WC/Managed Care/AU/GL/Audit programs for Fortune 500 clients.
  • Spearhead enterprise-wide data initiatives, delivering over 55,000 reports annually and managing over 100 analytics dashboards.
  • Built automation pipelines to streamline data flows into Tableau and Power BI, driving efficiency and real-time decision-making.
  • Designed and implemented a structured note tracking and notification system using Power Automate, SharePoint, Teams, Outlook, and Power BI to enhance examiner performance and compliance.
  • Collaborate with tech stakeholders to develop advanced HEX dashboards using Dataiku and Snowflake.
  • Mentor team members in insurance analytics, industry standards, and emerging technologies, fostering a culture of innovation.

Data Consultant

Sedgwick Claims Management Services
12.2021 - 04.2023
  • Developed strategic scorecards to monitor examiner KPIs and performance guarantees across national accounts.
  • Automated recurring reporting suites, improving operational agility and service consistency for clients.
  • Delivered training and statistical benchmarking to help clients optimize claims handling and reduce total cost of risk.
  • Created managed care referral dashboards, identifying cost drivers and highlighting fraud/waste opportunities.

Senior Data Analyst

Sedgwick Claims Management Services
10.2018 - 12.2021
  • Directed client analytics for one of Sedgwick’s top accounts, managing all operational and KPI-related reporting.
  • Developed and maintained actuarial-style models to forecast high-cost claims, improve staffing projections, and track catastrophe exposure zones.
  • Championed self-insurance decisioning through claims trend modeling and predictive analysis.

Data Analyst

Sedgwick Claims Management Services
06.2017 - 10.2018
  • Created customized scorecards and benchmarking tools to assess client program efficacy and reduce risk exposure.
  • Partnered with client and internal stakeholders to deliver executive-level insights into examiner productivity and claim cycle performance.

Analytic Specialist

Wells Fargo Insurance Services
Houston
10.2014 - 06.2017
  • Delivered loss development, reserve forecasting, and program performance reporting for Commercial P&C portfolios.
  • Developed automated quarterly analytics packages for REIT clients and conducted in-depth actuarial trend analyses.
  • Supported insurance renewal strategy and marketing with data-driven insights across claims and financial planning.

Accountant

City of San Antonio – ITSD
San Antonio
05.2013 - 10.2014
  • Performed variance analysis and financial forecasting, enhancing budgetary controls and compliance practices.
  • Produced key reports for leadership on financial performance and audit findings.

Operations Analyst

Oliver Wyman Group – ITS
New York
12.2011 - 05.2013
  • Created centralized fiscal tracking systems and dashboards for global technology operations.
  • Converted service desk data into actionable metrics and collaborated with procurement to improve cost allocation.

Education

Bachelor of Arts -

University of Texas at San Antonio
01.2011

Skills

  • Analytics Platforms: Power BI, Tableau, Dataiku, HEX, SAP Business Objects
  • Programming & Modeling: SQL, Python, R, Actuarial-style modeling, CAT modeling
  • Automation & Workflow Tools: Power Automate, SharePoint, Outlook, Microsoft Teams
  • Data Engineering & Visualization: Snowflake, Excel (Advanced), Data Mining, Forecasting
  • Insurance Domain: P&C Claims, Workers’ Compensation, Loss Development, KPIs, Risk Benchmarking
  • Leadership: Team building, performance management, cross-functional collaboration
  • Additional: Strong knowledge of GAAP, RIMS, and insurance finance

Timeline

Data Analyst Manager

Sedgwick Claims Management Services
04.2023 - Current

Data Consultant

Sedgwick Claims Management Services
12.2021 - 04.2023

Senior Data Analyst

Sedgwick Claims Management Services
10.2018 - 12.2021

Data Analyst

Sedgwick Claims Management Services
06.2017 - 10.2018

Analytic Specialist

Wells Fargo Insurance Services
10.2014 - 06.2017

Accountant

City of San Antonio – ITSD
05.2013 - 10.2014

Operations Analyst

Oliver Wyman Group – ITS
12.2011 - 05.2013

Bachelor of Arts -

University of Texas at San Antonio