Adam East

In this position, I was assigned responsibility for establishing an Agile development team to intake and manage all manner of business technology requests from Janus business stakeholders, and process owners. These requests range from major platform implementations or upgrades to smaller-scale project oversight and home-grown software solutions.

Some of my major accomplishments include:

• Onboarding a dynamic and deeply capable development, project management, and data governance team for the enterprise.
• Established and led Scrum ceremonies, including daily standups, sprint planning, reviews, and retrospectives, to promote Agile best practices.
• Migration from Salesforce to Dynamics CRM.

This project was assigned after the Enterprise Systems and Data Team was formed. The project was a year off schedule, significantly out of scope, and over budget with an external vendor on a time and material SOW. Resolution here includes halting the project with the third-party vendor, realigning spending, internalizing development resources at a lower price point, and delivering major project components to get the platform operational for the organization.

• Further refinement of the Dynamics platform, and additional module implementations.

This consisted of evaluating and onboarding new development and support partners for the Microsoft stack, specifically Dynamics and Business Central, and continuing the implementation of new modules, including Field Service, Sales, Project Operations, and Co-Pilot, properly configuring and aligning these technologies for maximum business impact and ROI.

• Upgrade in place of legacy ERPs, Sage 500, and Made 2 Manage.
• Leadership of a major project to upgrade all IT infrastructure, along with critical enterprise systems.

This project included the onboarding of additional contract-based project management staff, and the organization of all forms of IT resources for successful delivery.

• Master Data Management practice and governance implementation.

I was tasked with overseeing a large-scale project to collaborate with an outside data vendor and establish an MDM model for the product and customer domains. This project included the onboarding of a versatile data team, as well as project oversight employees, and a robust RFP process for MDM tool vendors, and is currently underway in its final stages.

• Continued maintenance and modernization of reporting.

This project included the deployment of Microsoft Synapse to replace Jitterbit and serve as the data analytics platform for Janus. In this project, we have engaged in data modeling and modernization of reporting KPIs and delivery in Power BI as a single, unified platform.

• Worked in unison with the entire IT management team in the renegotiation of a large-scale Microsoft EA agreement, along with the necessary CSP agreements to support the enterprise licenses model.

• After the resignation of the current Head of IT, I was named as the Interim CIO by the CFO of Janus Inc
• My responsibilities included:
• Full accountability for IT operations globally
• Budget planning and submission for 2024 fiscal year for global IT needs
• The establishment of all technical needs for a new manufacturing facility in Poland
• Some of my Major accomplishments in this role were:
• The successful conclusion of a project to establish a manufacturing facility in Poland within budget and very tight timeline demands of 90 days from inception to completion, requiring multiple personal oversight visits to Poland
• The successful establishment of an IT PMO organization with an operational manager and basic PMO processes and procedures documented and followed
• The promotion of a Cybersecurity Manager over an expanded group of security engineers, establishing a rigid and complete security program for Janus
• The first ever success SOX audit with no material weaknesses in the IT organization since Janus went public
• The establishment and recruitment of an IT Budget role within the organization to capture and control all spend which was previously not accurately reported
• The recruitment and assistance in training of a new CIO for Janus International

• I was hired by Janus International for the purpose of establishing a cybersecurity program as well as remediating operational concerns and issues with internal helpdesk technical support
• Some of my major accomplishments in this role were:
• Reduced the daily helpdesk ticket volume in backlog from 3000 to 150 over 6 months via the implementation of new processe and procedures
• Roles were also broken apart and defined among the helpdesk staff, seperate hardware from desktop support and further specializing access control specialists, to meet a prior SOX material weakness need
• Developed a DevOps group within the department to assume responsibility for change management, pipeline maintenance and Tier 3 technical support for infrastructure and application services
• Created leadership roles within the support organization, in the form of team leads for the various functions of hardware, application support and access control
• This created small scale growth opportunities for employees and increased moral and motivation while providing more consistent service to the end users
• Developed a cybersecurity group within the IT Department, supervised directly by a senior Security Engineer
• Implemented security controls ranging from a co-managed SOC, to structured and compliant phishing campaigns at a high difficulty setting to the entire organization
• Developed reporting KPIs for Cybersecurity to include in routine BOD presentations by the head of IT
• Established an infrastructure group to develop maintenance plans and conduct service work to all physical infrastructure in operation at Janus
• Promoted an Infrastructure Team Lead and developed policies and procedures for backup and disaster recovery
• Expanded and improved the Janus network by negotiating new and better telecom contracts, consolidating as possible for better pricing
• Oversight of all new security and infrastructure contracts during my tenure in this role, including Dell PCaaS, Fortinet, Cisco, Nutanix, Rapid 7, Zscaler, etc
• Oversight of all new support contracts, RKL, Microsoft, Aptean, Revalize, AutoCAD, Bluebeam, etc
• Implemented Service Now ITSM and SPM for IT support and IT project management in conjunction with a third party vendor

• In this role I was responsible for the successful outcome of all digital forensics material involved in any criminal investigation
• This included the recovery of digital evidence, evidence processing, review and courtroom presentation of all findings
• In this role I oversaw other Digital Forensics investigators as well as the department budget and partnerships
• A key partnership in this role was as a active member of the United States Secret Service Electronic Crimes Task Force
• In this role I partnered directly with the Secret Service, working in the field office to conduct digital investigations for partner agencies
• Some of my major accomplishments in this role were:
• Petitioning for and receiving federal funding for local forensics services
• Managing the digital forensics budget to acquire new technologies not previously utilized to expanded investigative capabilities
• Selected and onboarded additional forensic examiners, training them and establishing proper standards for evidence handling and usage
• Brought significant high profile investigations to successful closure via the use of technology where no other evidence existed