Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adam Edwards

Athens,OH

Summary

At Asset Living, I have demonstrated a strong ability to improve property efficiency and enhance tenant satisfaction through diligent asset management and outstanding communication skills. By utilizing my expertise in budget planning and fostering teamwork, I have made significant contributions to operational excellence and financial outcomes, reflecting a combination of strategic oversight and a collaborative approach. As a detail-oriented and organized Property Manager, I effectively oversee personnel, properties, and special projects. I am committed to collaborating with property office and maintenance teams to ensure smooth on-site operations. My focus is on achieving occupancy targets while working closely with property owners and decision-makers to address various requirements. I also conduct multiple audits for assignments, ensuring that ownership and staff receive accurate information.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Travel Operational Property Specialist

AssetLiving
09.2023 - Current
  • Streamlined property management processes for improved efficiency and cost savings.
  • Contributed significantly to the overall success of the property management team by continuously identifying opportunities for process improvement and implementing best practices.
  • Assisted in the acquisition process of new properties by conducting thorough due diligence reviews and presenting findings to stakeholders.
  • Assessed property, compiled information, and wrote reports regarding findings for submission to director.
  • Utilized cutting-edge property management software to streamline administrative tasks and improve record-keeping accuracy.
  • Communicated effectively with owners, residents, and on-site associates.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.

Property Manager

Asset Living
04.2023 - 09.2023
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.

Assistant Property Manager

Asset Living
11.2020 - 03.2023
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.

Front Desk Manager/Night Auditor

Hampton Inn By Hilton
01.2019 - 12.2020
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
  • Developed strong relationships with corporate clients, securing long-term contracts for group bookings.
  • Streamlined night audit processes for increased accuracy and timely financial reporting.
  • Implemented new procedures designed to optimize efficiency of night audit tasks without sacrificing accuracy or quality

Education

High School Diploma -

Athens High School
The Plains, OH
05-2011

Skills

  • Asset Management
  • Budget Planning
  • Exceptional oral and written communication skills
  • Financial budgeting and reporting
  • Fair housing mandates/ Compliance
  • Legal knowledge
  • Skilled multi-tasker
  • Accounting operations
  • Teamwork and Collaboration
  • Microsoft Dynamics 365
  • Systems auditing
  • Internal Audits

Certification

  • CPR/AED Certification
  • First Aid Certification

Timeline

Travel Operational Property Specialist

AssetLiving
09.2023 - Current

Property Manager

Asset Living
04.2023 - 09.2023

Assistant Property Manager

Asset Living
11.2020 - 03.2023

Front Desk Manager/Night Auditor

Hampton Inn By Hilton
01.2019 - 12.2020

High School Diploma -

Athens High School

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Adam Edwards