Adam Edward Sanchez
Concord,CA
Summary
Accomplished Business Consultant, Operations, and Project Executive with a proven background in managing technological operations, data-driven decision architecture, project management organization (PMO), and process development. Managed multi-million-dollar operations, start-ups, and realignments for both pre-and post-mergers, personnel, strategic forecasting, and technical hardware and software systems. Employ root-cause analysis to identify issues, developing process direction and flowcharts, and expert on cost-saving, budgeting, and actionable measures to streamline operations and by taking ownership through continuous improvement.
Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Program management professional with history of driving projects to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Proven expertise in risk management and resource allocation.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Regional Install & Service Program Manager
Milestone Technologies
01.2022 - Current
- Manage overall technical program and beta-testing IoT Devices for the building envelope and update stakeholders for scheduling consideration and building optimization
- Streamline technical resources for process alignment and mapping of forensic research and due diligence with QA and internal departments and external vendors for proper scaling
- Strategize resources for robust coordination and investigation and template processes and technical attributes for building utilization and proper beta-testing
- Coordinate personnel and resources for proper scoping and measurement for network standards and topology architecture concerns
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Regional Install & Service Operations Project Manager
Kastle Systems
01.2019 - 01.2022
- Managed Strategic build-out for greater installation and service revenue while maintaining daily, weekly, monthly dispatching for optimal utilization
- Assisted in forecasting quarterly and monthly revenue and spend to meet financial targets and forecasts for all parts and inventory concerns and turns
- Served as primary contact for client build-out, technical guidance, sales support, engineering support, site surveys, and project fulfillment
- Assisted technical managers to achieve cutting-edge technology installations for pandemic preparations and proper safeguards in-place for team
- Assisted sales management on client site surveys and evaluation for scope and project documentation
- Collaborated with cross-functional teams to develop strategies for improving overall business performance.
- Increased employee retention by fostering a positive work environment with open communication channels and opportunities for growth.
Strategic Program Manager
G4S Secure Integrations
01.2018 - 01.2019
- Managed Coresite Data Centers, Proofpoint, and Tenet Healthcare for operations, installs, and account management for California and West Coast
- Assisted with engineering, financial forecasting, sales, technical operations, and OSHPD, JCAHO, IOR Hospital approvals for $8M portfolio
- Provided leadership for client relationships and corporate initiatives on year-over-year budgetary review and scope of work for different campuses
- On-boarded subcontractors, assist in recruiting for key accounts, and facilitate regional operations for strategic alliances and business development
- Successfully launched new initiatives, overseeing all aspects from concept development to final implementation.
Regional Procurement/Program Manager
Tyco International/Simplex Grinnell/Johnson Controls
01.2014 - 01.2018
- Managed PG&E Site & Region Central California to Oregon Border for operations, installs, and service standards for the utility on site for over $28M
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Installed, maintained, supervised, banking alarm systems, CCTV, connection of analog to digital upgrades, fire alarm systems, networking and topology updates, and Internet-based camera prototypes for Peet’s and Starbuck’s coffee houses
- Received outstanding teamwork and service and sales recognition for technical consultation and pre-bid walks for proper bidding and outlining project scope and cost, and trained technicians at several branches, Fresno, Hawthorne, and San Bruno
VP of Operations
Sanchez Consulting
01.2013 - 01.2014
- Developed process improvements for the facilities team, computer networks, hired and trained new staff on maintenance and set up schedules for equipment, new construction supervision of contractor for building new labs, and oversight of the Facilities Manager, and Materials Scientist
- Responsible for the Human Resources Department, and engaged staff and supervised Namely system on-boarding as an HR Tool for annual performance management and timesheet and benefits portal for all employees, managed HR Manager, and set-up storage and file networks
- Directed Safety Program to recognize employee hazards and to safeguard against high insurance rates for LTIR and to lessen EMR for company to control expenses, and monthly safety topics for intra-departmental training and attentiveness to OSHA (10 & 30) guidelines
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
Operations Manager
Siemens Industries
01.2006 - 01.2013
- Company Overview: Building/Water/ITS Technologies
- Managed over 800 Siemens accounts, with $15M with 27% GM of annual revenue for service and construction operations throughout Northern California for enhanced preventive maintenance visits and supervised technicians on building automation/facility systems; recouped $2M in past AR
- Managed both the Kaiser & Stanford Projects portfolio for Joint Commissioning, OSHPD Compliance, JCAHO, and IOR facilitation, and High Purity Water Systems for their buildings, campuses, hospitals, and museums
- Created site-survey checklists for project managers and engineers to assist in scope, vendor selection, client management, change control review, project phases, billing, warranty turnover packages, proper closeout, customer acceptance, local network administrator, end-user training
- Building/Water/ITS Technologies
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Operations/Senior Project Manager
Adspace Digital Mall Networks
01.2003 - 01.2006
- Managed over 25 projects with $8M while maintaining less than 3% cost variance, and leveraging upgrades and site analysis, and in the site selection and install of displays and technologies of kiosks in malls through statistical entrance/exit rankings
- Managed building, electrical, engineers, and installation of networks to include LAN, SAN, WAN, local network storage and networks, and retail partner surveys for proper leasing strategies, project budgets, and inventory levels for forecasts, cost, quality, schedule, and scope consideration
- Created communication protocols, flowcharts, process controls, and weekly updates for all vendors and executive management due to client construction and upgrades for projects, RFP, and SLA for mall partners for electrical and network layouts
- Maintained schedules to meet key milestones at every project phase.
Senior Project Manager/Lead Technician
Tyco International/ADT Incorporated
01.2000 - 01.2003
- Managed the Northern California Banking Team of security technicians for 35mm, alarm systems, banks, cameras, cash vaults, DVRs, hold-up triggers, IRS check processing centers, VCR boards, and system upgrades for ATM sites, analog to digital upgrades, networking and topology updates
- Worked on Internet-based camera prototypes for Peet’s and Starbuck’s coffee houses, digital video recorders for off-site monitoring for enhanced quality control, training opportunities, and vendor access and deliveries, and local networking and printer set-up for corporate office
- Trained technicians at several branches, Fresno, Hawthorne, and San Bruno, to standardize installations, costs, and regional services and standards for customer care and residential escalations
- Received outstanding teamwork and service and sales recognition for technical consultation and pre-bid walks for proper bidding and outlining project scope and cost
Manager/Senior Systems Technician
AT&T/Southwestern Bell/Pacific Bell
01.1998 - 01.2001
- Managed dispatch more than two hundred daily service tickets for installation, maintenance, and training with fifty data communication specialists and technicians, and followed up with quality checks to ensure customer service standards were met
- Assisted in building and planning of networks for CHAP, DHCP, ISDN, LAN, PAP, PPP, TCP/IP, WAN, and xDSL for cabling, hubs, networks, routers, and switches
- Was promoted to manager of special projects and operations manager for the Western executive office escalation center regarding BBB, CPUC, and FCC complaints, and brought technicians to assist in devising customer service scripts for troubleshooting
- Resolved issues with data circuits company-wide, and settled more than 3,000 complaints a month, alleviating service and backlog of customer connectivity concerns, constructed of the escalation center methods and procedures (M&P) technical service guidelines for operations, and managed up to thirty personnel, fifteen case managers, and facilitated the intra-operations of ten departments
- Was instrumental in establishing direction, guidelines, and logistics, in ‘start-up’ endeavor, and personnel of ten separate company departments to facilitate installations, and received awards and citations by improving service, fostering a team environment, and lessening rework
- Accomplished multiple tasks within established timeframes.
Division Project Manager/Warehousing Director
Wells Fargo Bank
01.1995 - 01.1998
- Had responsibility for over $10M of inventory, implementation of ATMs, banking centers, drive-ups, in-store branches, kiosks, stand alone, through the wall, and inventory consolidation and restructure of assets across ten states
- Managed vendors, ensured quality, supported construction schedules, and conducted site surveys for fifteen retailers, to include closure of traditional branches into smaller multiple locations to maximize operational efficiencies for profit and to minimize cost for further implementations
- Planned and budgeted forecasts, project plans, RFPs, and helped to devise checklists to ensure cost containment, critical time management deadlines, and scheduling of vendors for ‘go live’ activity of adds, installs, de-installs, relocations, and upgrades for all bank locations
- Standardized vendor scope and costs, saving hundreds of thousands of dollars by creating templates for scope of work and aiding in the format of different kiosk and center layouts for more efficient training and standardization of bank property
- Assisted in the creation of Microsoft Access database and set-up of print services for the team to facilitate OCC permits, daily management, planning, and tracking for all banking center activity and build-outs, to include budgetary forecasting of future maintenance, service, and upgrades
Warehouse Manager/Team Project Manager
Cor-O-Van Moving & Storage
01.1993 - 01.1995
- Was charged with controlling, directing, operating, and planning of daily activities and personnel for commercial, governmental, and household accounts regarding inventory, layout, shipping, and receiving of four warehouses and one million square feet of storage
- Created the first computer-based MS Excel database for monthly reporting of all warehouse activity for proper billing, and handling of client accounts and updates to minimize expenditures and loss of inventory
- Implemented a six-digit fixed address barcode system and alpha-numeric process that made access, locating, reporting, tracking, retrieval, and speed of warehousing for greater operational efficiencies
- Worked to standardize invoicing and time reporting procedures for internal and external client accounts, and to correctly recognize revenue and projects for off-sites, and directly facilitated enclosure design with enclosure manufacturer to alleviate cosmetic, hardware, installation issues, and trained installation teams
- Received awards and accolades for Silverado Country Club and Corporate Penthouse installations of Banking Centers for Board of Directors
S&R Clerk/Scheduler/Quality Control Inspector/Assistant Foreman
Cal-Tech Metal Finishers
01.1990 - 01.1993
- Scheduled all in-house products of all customer material for buffing, inspection, maintenance, masking, plating, processing, shipping, and warehousing of material, and initiated an efficient and rigorous program using ASTM standards, controlled lots, random sampling, and MILSPEC protocols which improved the quality of operations
- Supervised nine process departments and over thirty personnel on a daily basis to include cross-training, chemical sampling, warehousing and inventory of all precious metals, and weekend maintenance activities and facilities upgrades
- Interpreted blueprints and schematics, and worked directly with company engineers to properly ascertain customer needs and adherence to process specifications, and facilitated sales and production
- Increased efficiency of the plant, using time-in-motion studies, off-shifting, and decreased turn-around cost, handling, and time for all processes from seven days to five
- Improved effectiveness, garnered more business from major accounts with better service with sales, improved morale, and saved more than $500,000 in ‘rework’ and opportunity cost
Armored Crewman/Tank Commander
United States Army
01.1986 - 01.1991
- Was recalled for Desert Shield/Storm (1991); Honorably Discharged, Expeditionary Foreign Service Award (1987, 1990, 1991)
- Trained as Nuclear, Biological & Chemical Weapons Specialist, Administrative Specialist, Instructor Certified, Evaluator of Instructors (1992-1994); Traveled Western Region to facilitate training of soldiers (1993-1996)
- Soldier of the Year (1991); Honors Graduate Primary Leadership Academy (1993); Distinguished Honor Graduate at the NCO Academy (1995); Division Instructor for the Commanding General of the 91st Division
- Taught first aid and safety, and readiness and proficiency combat drills
- Ensured the successful completion of various missions by effectively collaborating with infantry units, artillery teams, and air support personnel.
Education
EMBA - Executive Program, Master of Business
01.2012
PMI - Project Manager Certification
Cal State East Bay
01.2006
BA - Bachelor of Arts in Management
Saint Mary’s College
01.2004
Certificate - Network & Telecommunications Certificate
U.C. Berkeley
01.2001
AA - Associates Degree in Business
Laney College
01.1994
AA - Associates Degree in Accounting
College of Alameda
01.1994
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Process improvement
- Policy and procedure improvements
Certification
- Certified Supply Chain Professional (CSCP)
- Certified ScrumMaster (CSM)
- Project Management Institute Agile Certified Practitioner (PMI-ACP)
- OSHA Certified
- Google IT Support Professional Certificate
- Project Management Professional (PMI-PMP)
- Microsoft Certified Systems Engineer (MCSE)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Regional Install & Service Program Manager
Milestone Technologies
01.2022 - Current
Regional Install & Service Operations Project Manager
Kastle Systems
01.2019 - 01.2022
Strategic Program Manager
G4S Secure Integrations
01.2018 - 01.2019
Regional Procurement/Program Manager
Tyco International/Simplex Grinnell/Johnson Controls
01.2014 - 01.2018
VP of Operations
Sanchez Consulting
01.2013 - 01.2014
Operations Manager
Siemens Industries
01.2006 - 01.2013
Operations/Senior Project Manager
Adspace Digital Mall Networks
01.2003 - 01.2006
Senior Project Manager/Lead Technician
Tyco International/ADT Incorporated
01.2000 - 01.2003
Manager/Senior Systems Technician
AT&T/Southwestern Bell/Pacific Bell
01.1998 - 01.2001
Division Project Manager/Warehousing Director
Wells Fargo Bank
01.1995 - 01.1998
Warehouse Manager/Team Project Manager
Cor-O-Van Moving & Storage
01.1993 - 01.1995
S&R Clerk/Scheduler/Quality Control Inspector/Assistant Foreman
Cal-Tech Metal Finishers
01.1990 - 01.1993
Armored Crewman/Tank Commander
United States Army
01.1986 - 01.1991
AA - Associates Degree in Business
Laney College
AA - Associates Degree in Accounting
College of Alameda
- Certified Supply Chain Professional (CSCP)
- Certified ScrumMaster (CSM)
- Project Management Institute Agile Certified Practitioner (PMI-ACP)
- OSHA Certified
- Google IT Support Professional Certificate
- Project Management Professional (PMI-PMP)
- Microsoft Certified Systems Engineer (MCSE)
EMBA - Executive Program, Master of Business
PMI - Project Manager Certification
Cal State East Bay
BA - Bachelor of Arts in Management
Saint Mary’s College
Certificate - Network & Telecommunications Certificate
U.C. Berkeley
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