
As a Recruiting Associate at MBK Search, I worked closely with top companies and agencies in the financial services sector, specializing in advisory and talent sourcing. My role involved identifying and connecting high-caliber candidates with opportunities in key areas such as Risk Management, Audit, Information Security, Investment Management, Private Equity, and Regulatory Compliance.
I developed strong client relationship management skills, ensuring seamless communication between employers and candidates. The role required problem-solving, attention to detail, and an understanding of industry-specific hiring needs to effectively match professionals with the right opportunities.
As a Claims Handler at a car insurance company, I was responsible for managing the claims process from start to finish. My role involved assessing and processing claims, conducting thorough investigations, and ensuring fair and timely settlements. I worked directly with policyholders, gathering key information and maintaining clear, transparent communication throughout the claims process.
Collaboration was essential, as I regularly worked with internal teams and external partners to ensure efficient claim resolutions while maintaining high customer satisfaction. The role required strong attention to detail, problem-solving skills, and effective communication to navigate complex claims and provide the best possible service to policyholders.
During my work experience at Harris Associates, a chartered building surveyor firm in London, I observed the company’s operations and how they effectively handled challenges, such as managing flooding at a major client’s property in the quays of Chatham. This experience highlighted the importance of quick decision-making, efficient problem-solving, and adaptability in high-pressure situations.
I also gained valuable insights into teamwork and collaboration, seeing how different departments worked together to resolve issues efficiently. Additionally, a meeting with the HR department provided me with a deeper understanding of leadership, team management, and workload coordination within a professional environment.