Experienced Application Analyst with a background in provider services gained at Dignity Health and Optum. Proven success in implementing and managing complex healthcare applications. Seeking a role in Plan Operations with SmithRx.
Overview
22
22
years of professional experience
Work History
Associate Tech Project Manager
OptumInsight
12.2015 - 11.2024
Implemented Optum revenue cycle technology solutions at decentralized billing offices
Supported Optum solutions post go-live with training and end user troubleshooting
Led implementation of NDC reporting and 340B reporting solution across the enterprise
Responsible for hospital information system file configuration across 26 facilities
Business Systems Analyst, Dominican Hospital
Dignity Health
03.2012 - 12.2015
Supported all hospital departments with data for projections, decision making, and compliance
Assisted with upgrades to hospital technology and industry wide initiatives such as 5010 and ICD-10
Responsible for state mandated OSHPD reporting
Ensured the department exceeded its $30 million monthly cash collection goals
Business Development Analyst
Dignity Health
03.2009 - 03.2012
Tracked monthly physician case volumes and reported to leadership
Participated in executive growth strategy sessions
Area Supervisor
Whiting’s Foods
06.2002 - 08.2009
Supervised up to fifty Crew Members in day-to-day business operations
Worked with upper management to drive efficiencies and improve training programs
Responded to guest problems as they arose and assisted in customer recovery
Education
Bachelor of Science - Public Health Science, Finance
Santa Clara University
Santa Clara, CA
Skills
System Implementation
User Acceptance Testing
Provider Reporting
SQL
Data Analysis
System Documentation
Activities
Varsity Athlete, Santa Clara Crew
SCU Student Senate, Student Affairs Comm Chair, Senator of the Year.
Housing Assistant, Santa Clara University
Community Facilitator, Santa Clara University
Timeline
Associate Tech Project Manager
OptumInsight
12.2015 - 11.2024
Business Systems Analyst, Dominican Hospital
Dignity Health
03.2012 - 12.2015
Business Development Analyst
Dignity Health
03.2009 - 03.2012
Area Supervisor
Whiting’s Foods
06.2002 - 08.2009
Bachelor of Science - Public Health Science, Finance