Adam Francis
Trussville,AL
Summary
Very new to IT, but I'm proficient in customer service, learning new IT skills, and working as a team. I'm resourceful and adaptable.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Technician
UAB Medicine
Birmingham, AL
02.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Education
Google IT Support Professional Certificate - Information Technology
Coursera
Mountain View, CA03-2025
High School Diploma -
Hewitt-Trussville High School
Trussville, AL05-2021
Skills
- Teamwork and positive attitude
- Troubleshooting
- Resourceful
- Customer service
- User support
- Active listening
- Technical troubleshooting
- Calm under stress
- Attention to detail
Certification
- Google IT Support Professional Certificate - Google.
Timeline
Patient Care Technician
UAB Medicine
02.2023 - Current
Google IT Support Professional Certificate - Information Technology
Coursera
High School Diploma -
Hewitt-Trussville High School