Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adam Francis

Trussville,AL

Summary

Very new to IT, but I'm proficient in customer service, learning new IT skills, and working as a team. I'm resourceful and adaptable.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Care Technician

UAB Medicine
02.2023 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.

Education

Google IT Support Professional Certificate - Information Technology

Coursera
Mountain View, CA
03-2025

High School Diploma -

Hewitt-Trussville High School
Trussville, AL
05-2021

Skills

  • Teamwork and positive attitude
  • Troubleshooting
  • Resourceful
  • Customer service
  • User support
  • Active listening
  • Technical troubleshooting
  • Calm under stress
  • Attention to detail

Certification

  • Google IT Support Professional Certificate - Google.

Timeline

Patient Care Technician

UAB Medicine
02.2023 - Current

Google IT Support Professional Certificate - Information Technology

Coursera

High School Diploma -

Hewitt-Trussville High School

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