Adam Franco
Calumet City,IL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Oak Street Health
08.2015 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant/Phlebotomist
Christian Community Health Center
09.2013 - 08.2015
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant/Phlebotomist
Aunt Martha's Youth Service Center
10.2009 - 09.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
Education
Medical Assistant Certificate - Medical Assistant Program
Illinois School of Health Careers - Chicago
Chicago, IL10.2008
Skills
- Indirect Patient Care
- Patient Flow Management
- Data Entry
- EMR / EHR
- Compassionate Caregiver
- Fluent in Spanish
- Complex Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Oak Street Health
08.2015 - Current
Medical Assistant/Phlebotomist
Christian Community Health Center
09.2013 - 08.2015
Medical Assistant/Phlebotomist
Aunt Martha's Youth Service Center
10.2009 - 09.2013
Medical Assistant Certificate - Medical Assistant Program
Illinois School of Health Careers - Chicago