Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Wilson

Boston,MA

Summary

Experienced Operations Associate adept in managing medical files for healthcare practitioners and conducting compliance-related audits. Effective communicator with clinical personnel, coordinating tasks for project completion. Proficient in leveraging technology for operational efficiency. Detail-oriented and organized, with a knack for adapting to changing requirements. Collaborative team player, skilled at fulfilling operational, compliance, and audit duties. Additionally, skilled in managing corporate social media accounts and crafting engaging content across various platforms.

Overview

3
3
years of professional experience

Work History

Operations Associate

Millennium Travel Nursing
04.2023 - Current
  • Manage and maintain company social media accounts, generating and creating new content for all platforms
  • .Partner effectively with internal staff to complete operations, compliance, and audit duties under the direct supervision of the Operations Manager.
  • Maintain medical files for healthcare professionals, ensuring accuracy and compliance with regulations.
  • Perform, manage, track, and execute all compliance-related audit reports in ATS for clinical staff.
  • Communicate directly with clinical staff regarding audit file status and coordinate steps to complete assigned tasks.
  • Collaborate with Account Managers, Recruiting Team, and Compliance Department through the full-cycle auditing process.
  • Manage and maintain contracted Urgent Care account information, ensuring accuracy and compliance.
  • Upload, manage, and maintain all contractor files in internal ATS, keeping records up to date.


Technical Recruiter

Motion Recruitment Partners
10.2022 - 04.2023
  • Increased candidate placement rates by implementing comprehensive sourcing strategies and maintaining relationships with passive talent.
  • Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
  • Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
  • Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
  • Implemented innovative recruitment techniques to attract top-tier talent in competitive markets, staying ahead of industry trends.

Program Associate, Community Interpreter Services

Catholic Charities Of Boston
09.2021 - 10.2022
  • Efficiently coordinated a high volume of interpreter scheduling requests and written translation assignments, ensuring smooth operations and timely delivery.
  • Demonstrated exceptional communication skills in managing external communications, delivering prompt and professional customer service to clients.
  • Handled business inquiries, providing tailored information on our comprehensive range of services to meet client needs effectively.
  • Implemented strategies to maximize key accounts, fostering client engagement, increasing retention rates, and driving sales growth.
  • Enhanced program efficiency by streamlining processes and implementing best practices.

Education

Bachelor of Science - Kinesiology

Acadia University
Wolfville, Nova Scotia

Skills

  • Cross-Channel Marketing
  • Auditing
  • Human Resources
  • Payroll Administration
  • Project Scheduling
  • Process Implementation
  • Scheduling Management
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Timeline

Operations Associate

Millennium Travel Nursing
04.2023 - Current

Technical Recruiter

Motion Recruitment Partners
10.2022 - 04.2023

Program Associate, Community Interpreter Services

Catholic Charities Of Boston
09.2021 - 10.2022

Bachelor of Science - Kinesiology

Acadia University

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Alyssa Wilson