Adam Garcia
San Antonio,TX
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Seeking to further my comprehension of the industry by pursuing an associate degree in Business Management and Operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bank Customer Service Representative
USAA Federal Savings Bank
02 2024 - Current
- Assisted clients in navigating complex financial products, ensuring clarity and understanding of services offered.
- Managed high volumes of daily calls while maintaining a professional demeanor under pressure.
- Participated in ongoing training programs to stay current on industry trends and best practices.
- Mentored junior team members, sharing best practices and fostering a supportive work environment.
Inside Sales Representative
M&D Distributors
10 2023 - 02 2024
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Inventory And Sales Manager
Mortellaro's Nursery
05.2022 - 08.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Inventory Manager
Mortellaro's Nursery
04.2019 - 04.2022
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Streamlined nursery operations for increased efficiency through process improvements and staff training.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
Sales Associate
Mortellaro's Nursery
06 2018 - 03 2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases..
Chemical Applicator
Mortellaro's Nursery
01.2018 - 05.2018
- Enhanced safety measures for chemical handling through rigorous training and adherence to proper storage protocols.
- Reduced environmental impact by implementing eco-friendly chemical application methods, focusing on targeted treatments and minimal waste.
- Increased customer satisfaction through timely and accurate completion of projects, ensuring proper chemical usage according to client specifications.
- Ensured quality control by regularly monitoring the effectiveness of applied chemicals, adjusting treatment plans as needed based on results.
Field Worker
Mortellaro's Nursery
10.2015 - 12.2017
- Improved field productivity by implementing efficient work procedures and time management strategies.
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
- Streamlined data collection processes for accurate and timely reporting to project managers.
Crew Member
McDonald's
07.2013 - 09.2015
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Poteet High School
Poteet, Texas06.2015
Associates Degree - Business Administration And Management
Palo Alto College
08.2028
Skills
- CRM Tracking
- Salesforce CRM
- Material Inventory Management
- POS System Operations
- Sales Expertise
- Daily Operations Management
- Verbal and Written Communication
- Teamwork and Collaboration
Certification
- CPR Certification
- First Aid Certification
- AED Certification
- WPS Pesticide Handler
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Inventory And Sales Manager
Mortellaro's Nursery
05.2022 - 08.2023
Inventory Manager
Mortellaro's Nursery
04.2019 - 04.2022
Chemical Applicator
Mortellaro's Nursery
01.2018 - 05.2018
Field Worker
Mortellaro's Nursery
10.2015 - 12.2017
Crew Member
McDonald's
07.2013 - 09.2015
Bank Customer Service Representative
USAA Federal Savings Bank
02 2024 - Current
Inside Sales Representative
M&D Distributors
10 2023 - 02 2024
Sales Associate
Mortellaro's Nursery
06 2018 - 03 2019
High School Diploma -
Poteet High School
Associates Degree - Business Administration And Management
Palo Alto College
- CPR Certification
- First Aid Certification
- AED Certification
- WPS Pesticide Handler
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