Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Adam Gidley

Hospitality Professional
Bend,OR

Summary

Dedicated, self-motivated and detail-oriented hospitality professional with a passion to supply guests with a superb product and memorable experience.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Lead Budtender

Vth LMNT
Bend, OR
01.2021 - 04.2022
  • Built customer loyalty and retention by delivering flawless and personable shopping experiences.
  • Weighed, prepared and packaged different types of products according to compliance regulations.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Read industry publications to maintain knowledge on current and future industry trends.
  • Communicated and coordinated between budtenders and management to help build a strong team culture.
  • Responsible for finances including daily drops, tips, expenses, ATM replenishment and allocating taxes.

Lead Server/Bartender

The Peached Tortilla
Austin, TX
05.2019 - 04.2020
  • Applied excellent organizational and multitasking abilities to handle team and business needs in high paced environment while providing a superior customer experience.
  • Applied comprehensive knowledge of wine, beer and spirits to increase daily beverage sales.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and dietary restrictions.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Bussed, arranged and prepared tables with napkins, silverware and dishware promptly to maintain low turnover times.

Kitchen Manager

Lupe Tortilla
Austin, TX
05.2018 - 05.2019
  • Delivered in-depth training to workers in food preparation and food safety regulations to promote strong team performance.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Recorded accurate inventory, purchased food orders and scheduled deliveries, adhering to food cost and budget.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage and container labeling.
  • Spearheaded staff development by conducting orientations, training and performance reviews.

Dining Room Manager

Pappadeaux Seafood Kitchen
Austin, Texas
05.2016 - 05.2018
  • Instilled excellent guest service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Designed overall floorplans and coordinated modifications for events and special reservations.
  • Directed department meetings and implemented training programs for front of house staff to maintain high standards of guest service.
  • Resolved guest concerns with speed, knowledgeable support and a professional response to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality by bringing enthusiasm and positivity to every shift.


Education

Bachelor of Science - Hotel Restaurant Management

Northern Arizona University
Flagstaff, AZ
08.2011 - 12.2015

Skills

    Point of sale operation

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Certification

OLCC Service Permit

Timeline

Lead Budtender

Vth LMNT
01.2021 - 04.2022

OLCC Service Permit

11-2020

Lead Server/Bartender

The Peached Tortilla
05.2019 - 04.2020

Kitchen Manager

Lupe Tortilla
05.2018 - 05.2019

Dining Room Manager

Pappadeaux Seafood Kitchen
05.2016 - 05.2018

Bachelor of Science - Hotel Restaurant Management

Northern Arizona University
08.2011 - 12.2015

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Adam GidleyHospitality Professional