Adam Goodrich
Cincinnati,OH
Overview
4
4
years of professional experience
Work History
Pro Shop Attendant
Blue Ash Gold Course
05.2023 - Current
- Kept cart staging area presentable for guests and carts ready for use
- Maintained radio or other contact with shop to deliver or retrieve up-to-date information
- Backed up pro shop staff to help with needs such as stocking and sales
- Cleaned returned golf carts and parked in barn for easy retrieval
- Greeted members and guests with cheerful smile and warm welcome at arrival and courteous farewell at departure to foster positive experience
- Complete pro shop sales duties such as booking tee times, checking in players, and selling merchandise
- Assisted customers in selecting merchandise, including providing product knowledge and offering suggestions
- Performed daily opening and closing duties such as counting the register drawer and preparing bank deposits
- Utilized excellent communication skills to effectively interact with customers, co-workers, and management team members.
Order Picker
Cavalier Distributing
Blue Ash, OH
12.2023 - 01.2024
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Streamlined warehouse operations for increased efficiency through organized and accurate order picking.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
Golf Cart Attendant
Blue Ash Golf Course
03.2020 - 08.2022
- Kept cart staging area presentable for guests and carts ready for use
- Maintained radio or other contact with shop to deliver or retrieve up-to-date information
- Backed up pro shop staff to help with needs such as stocking and sales
- Cleaned returned golf carts and parked in barn for easy retrieval
- Greeted members and guests with cheerful smile and warm welcome at arrival and courteous farewell at departure to foster positive experience
- Complete pro shop sales duties such as booking tee times, checking in players, and selling merchandise
- Assisted customers in selecting merchandise, including providing product knowledge and offering suggestions
- Performed daily opening and closing duties such as counting the register drawer and preparing bank deposits
- Utilized excellent communication skills to effectively interact with customers, co-workers, and management team members.
Education
Business Undeclared -
Miami University
05.2026
Skills
- POS Transactions
- Customer Needs Assessments
- Customer Experience
- Operate Cash Register
- Store Policies and Procedures
- Positive Customer Engagement
Timeline
Order Picker
Cavalier Distributing
12.2023 - 01.2024
Pro Shop Attendant
Blue Ash Gold Course
05.2023 - Current
Golf Cart Attendant
Blue Ash Golf Course
03.2020 - 08.2022
Business Undeclared -
Miami University