Adam Grant
Benefits Manager
Lebanon,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Benefits Eligibility Manager
Cummins Inc
07.2017 - Current
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Manager Business Systems - Business Consultant
Anthem Blue Cross Blue Shield
06.2010 - 07.2017
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Education
Bachelor of Arts - Business Management And Human Behavior
TREVECCA NAZARENE UNIVERSITY
Nashville, TN12.2019
Bachelor of Science - Business Administration And Management
OHIO DOMINCAN UNIVERSITY
Columbus12.2008
Skills
- Business Development
- Business Administration
- Performance Management
- Strategic Planning
- Staff Development
- Operations Management
- Project Management
- Team Leadership
- Cross-functional Teamwork
- Problem Solving
- Conflict Resolution
- Customer Service
- Teamwork and Collaboration
- MS Office
Timeline
Benefits Eligibility Manager
Cummins Inc
07.2017 - Current
Manager Business Systems - Business Consultant
Anthem Blue Cross Blue Shield
06.2010 - 07.2017
Bachelor of Arts - Business Management And Human Behavior
TREVECCA NAZARENE UNIVERSITY
Bachelor of Science - Business Administration And Management
OHIO DOMINCAN UNIVERSITY