Professional with extensive experience in staff training and mentorship, specializing in technical troubleshooting and teamwork. Proven ability to enhance operational efficiency and customer satisfaction in high-pressure environments. Demonstrates strong problem-solving skills and a commitment to meeting organizational needs through consistent and organized practices. Recognized for adaptability and high-quality work under tight deadlines, fostering positive relationships with clients and team members. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Kitchen Expeditor
Texas Roadhouse
Crestview, FL
06.2024 - Current
Coordinated timely delivery of food orders to ensure guest satisfaction.
Communicated with kitchen staff to prioritize orders and manage workflow.
Monitored food presentation and quality before serving to guests.
Streamlined communication between front-of-house and back-of-house teams effectively.
Collaborated with team members to resolve order discrepancies quickly.
Trained new staff on expediting procedures and restaurant standards.
Provided mentorship and guidance to new kitchen team members.
Facilitated training sessions to enhance team skills and improve service efficiency.
Robotics Teacher
Crestview Robotics and Stem Hub
Crestview, FL
05.2024 - Current
Organized and facilitated robotics workshops and competitions for students.
Guided students in building and programming robots using various tools.
Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
Facilitated team-building activities to promote collaboration among students.
Mentored students in teamwork and problem-solving through robotics projects.
Monitored student performance while working on robotics projects in order to provide feedback and support.
Evaluated student progress and provided constructive feedback on performance.
Offered personalized feedback to enhance student understanding and application of robotics concepts.
Maintained inventory of robotic parts and equipment, ordering supplies when needed.
Ensured safety protocols during robotics activities to promote a secure learning environment.
Led hands-on workshops to enhance students' technical skills.
Collaborated with educators to integrate robotics into academic programs.
Assisted in troubleshooting technical issues during sessions.
Instructed students on robotics fundamentals, including programming and engineering principles.
Analyzed data collected from robots during experiments in order to identify areas for improvement.
Coached students on the use of robots for specific tasks, such as navigation and obstacle avoidance.
Customer Service Representative
Publix
Crestview, FL
01.2024 - 07.2024
Provided exceptional customer service to ensure customer satisfaction.
Resolved customer complaints promptly and efficiently.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Boat Mechanic
Crestview Marine
Crestview, FL
01.2015 - 01.2020
Replaced worn or damaged parts such as spark plugs, fuel filters, gaskets, pistons, rings, hoses and belts.
Diagnosed, repaired, and serviced boats' engines, pumps, electrical systems, and other components.
Conducted safety inspections of vessels before they went out on water.
Tested engines, transmissions, rigging, propellers, navigational and related systems to diagnose malfunctions.
Inspected boats for damage and wear and tear to identify necessary repairs.
Performed routine maintenance to ensure proper functioning of boat's mechanical systems.
Inspected boats for damage and wear and tear.
Followed established safety protocols while working on boats.
Collaborated with team members to ensure timely completion of maintenance and repair tasks.
Repaired electrical components including wiring, batteries, and ignition systems.
Performed routine maintenance on outboard and inboard motor systems.
Utilized diagnostic tools to identify performance problems in marine equipment.
Maintained a clean and organized workspace to promote safety and efficiency.
Installed replacement parts including propellers, shafts, bearings and seals.
Repaired or replaced hydraulic steering systems on boats.
Adjusted carburetors and ignition timing for optimal performance.
Monitored fuel levels during testing runs to ensure efficient operation.
Completed regular maintenance and service through oil changes, gear lubrication and winterizing.
Mounted motors to boats and operated boats at various speeds on waterways to conduct operational tests.