Professional retail management professional. Proven track record in driving store performance, enhancing customer experience, and optimizing operations. Strong focus on team collaboration, effective leadership, and strategic planning. Adaptable and reliable with skills in inventory management, staff development, and sales strategy implementation.
Overview
26
26
years of professional experience
Work History
Regional Retail Leader
Rite Aid Corporation
Dubois, PA
04.2020 - Current
Currently managing 31 locations with over 200 employees
Responsible for recruiting, hiring, training, and retention of management associates for all locations
P&L responsibility for expense control and profit maximization
Total sales of over $240 million last fiscal year
Collaborated with store managers to set achievable sales targets, monitoring progress towards goals on a regular basis.
Developed and implemented employee incentive programs that boosted morale and increased overall sales performance.
Leveraged data analysis to identify underperforming stores, implementing corrective actions that increased sales performance.
District Manager
Walgreens Pharmacy
Fredericksburg, VA
06.2017 - 04.2020
Had day to day management responsibility for 35 locations across Virginia and Maryland enforcing high-quality standards of operation
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Training Store Manager
Rite Aid Corporation
Philadelphia, PA/Dubois, PA
10.2003 - 06.2017
Controlled all aspects of daily store operations for several locations in two states ranging between $4 and $11 million in sales annually
Recruited, hired and trained store associates
Delegated responsibilities to approximately 20 employees
Trained and evaluated manager and assistant manager candidates for other locations
Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
Received several awards for service and business achievements
Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
Improved employee retention by implementing comprehensive training programs and robust performance management systems.
Driver Manager/ Shift Manager
Papa John’s Pizza
State College, PA
08.1999 - 07.2002
Managed delivery drivers through training, task delegation and delivery routing
Prepared food, handled inventory deliveries and conducted product counts
Responsible for end of night paperwork duties including sales numbers, driver reconciliations and cash deposits