Adam Hales
Albuquerque
Summary
Dynamic professional with a strong background in academic coaching and customer service, honed at the University of Hawaii at Manoa. Proven ability to design tailored lesson plans and enhance student engagement. Skilled in laboratory techniques and problem-solving, consistently fostering a positive learning environment and supporting diverse learning needs.
Overview
3
3
years of professional experience
Work History
Academic Tutor
University Of Hawaii At Manoa
Honolulu
08.2024 - 05.2025
- Designed individualized lesson plans for diverse student learning styles.
- Tutored students in various subjects to enhance understanding and retention.
- Assessed student progress through regular quizzes and feedback sessions.
- Created engaging study materials that catered to different learning preferences.
- Coached students through challenging material with positive reinforcement and encouragement.
- Taught students how to study, take notes, and complete test questions.
- Provided academic support in chemistry, biology, and early calculus.
- Supported students by identifying and addressing specific concerns.
Member Service Representative
Fitness Forever
Pahoa
07.2022 - 01.2024
- Assisted members with inquiries regarding fitness programs and services.
- Processed member registrations and maintained accurate records in the system.
- Conducted facility tours for potential new members to promote offerings.
- Resolved member issues promptly to ensure satisfaction and retention.
- Managed scheduling of personal training sessions for clients and trainers.
- Provided information on fitness classes, schedules, and special events.
- Collaborated with team members to maintain a welcoming environment for all guests.
- Greeted customers in a friendly and professional manner.
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
Lab Technician
University Of Hawaii At Hilo
Hilo
08.2022 - 05.2023
- Conducted laboratory experiments following established protocols and safety procedures.
- Prepared and maintained laboratory equipment for various research projects and class lessons.
- Documented experimental procedures and results accurately in lab notebooks.
- Ensured the cleanliness and organization of the laboratory space to optimize workflow.
- Collected, labeled, and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
Education
Bachelor of Arts - Biology
University of Hawaii At Manoa
Honolulu, HI05-2025
Associate of Arts - Biology
Hawaii Community College
Hilo, HI05-2023
Skills
- Laboratory techniques
- Academic coaching
- Customer service
- Communication skills
- Problem solving
- Time management
- Small group support
- Lab data analysis
- Adaptable nature
- Computer literacy
References
References available upon request.
Timeline
Academic Tutor
University Of Hawaii At Manoa
08.2024 - 05.2025
Lab Technician
University Of Hawaii At Hilo
08.2022 - 05.2023
Member Service Representative
Fitness Forever
07.2022 - 01.2024
Bachelor of Arts - Biology
University of Hawaii At Manoa
Associate of Arts - Biology
Hawaii Community College
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