Led a team in operational coordination, driving improvements in service quality and efficiency. Trained new team members on safety standards, resulting in enhanced compliance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Supervisor
Doug Fox Travel
SeaTac, US
10.2023 - Current
Trained new drivers on safety protocols and operational procedures to ensure compliance and safety standards
Managed daily schedule
Responded to customer incident reports to address concerns and maintain service quality
Overnight Stocker
Walmart
Federal Way, US
11.2021 - 10.2023
Unloaded freight and stocked merchandise to ensure shelves were fully stocked and accessible for customers
Assisted in unloading shipments from delivery trucks efficiently.
Stocked shelves with merchandise to maintain organized displays.
Verified inventory levels to ensure accurate stock availability.
Electronics Sales Associate
Walmart
Auburn, US
04.2020 - 02.2021
Assisted customers in selecting products to meet their needs
Implemented strategies to enhance product visibility
Performed inventory checks to ensure accurate stock levels
Sales Associate
LARSON AUTOMOTIVE GROUP
Puyallup, US
08.2019 - 01.2020
Guided customers in vehicle selection and facilitated financing assistance.
Facilitated vehicle sales by promoting a range of cars, trucks, and SUVs.
Managed all prospective client correspondence through calls, emails, and sms to ensure timely communication.
Identified and pursued sales opportunities, effectively converting leads into sales.
Assisted customers in selecting vehicles and facilitated financing options to enhance purchase experience.
Maintained consistent communication with prospective clients via calls, emails, and SMS to build relationships.
Provided outstanding customer service
Education
High School Diploma -
Thomas Jefferson High School
Skills
Operational Coordination
Sales
CRM
Customer Service
Supervising experience
Retail sales
Customer service
Negotiation
Leadership
Cash handling
Personal Information
Work Permit: Authorized to work in the US for any employer