ADAM HANCOCK
Pullman,WA
Summary
Account and Property Manager Experience in management for over 20 years, well versed in tenant relations, property maintenance, data collection and organization, monitoring of HOA accounts, adhering to budgets. Highly motivated to apply account management skills, goal directed behavior, and developed accounting specialization to future career.
Overview
24
24
years of professional experience
Work History
Leading Consultant
AMC Property
06.2014
- Maximize company productivity using KSL, Rentlink, and Craigslist - Present and sell apartments to prospective buyers and guide them through move-in process including proofing all applications and lease signing
Property/ Account Manager
Team Idaho Propety Management
12.2014 - Current
- Create and maintain quality spaces for 350+ housing units - Draft lease addendums, track lease violations, address late notices, collect rent - Prepare all payables for payment and complete the weekly check run
- Balance and monitor all bank accounts including HOA accounts - Utilizing advertising through Appfolio and Craigslist to maximize sales and sale efficiency - Adhering to Fair Housing Guidelines - Providing informative tours and leading meetings to address any unanswered questions - Organizing communication across multiple companies and levels of authority - Client approval of which included completing background checks, credit reports, checking references and verifying employment of future tenants
Property Manager
Verity Property
04.2014 - 06.2014
- Conducting quarterly market analysis to keep company competitive - Adhering to clear budget guidelines - Lease and addendum drafting for 112 luxury units - Process all invoices - Proofing all blue sheets - Advertisement through Postlits, Rentlix, Craigslist - Organizing scheduling of multiple vendors - Processing and finalizing client applications including background check, credit reports, verifying employment and references
Senior Property Manager
Valor House
06.2010 - 01.2014
- Management of 3 transitional/permanent properties aiming to end homelessness for veterans - Daily payment collections, issue all notices and payment requests - Worked closely with Salt Lake City Veterans Association attending trainings with direct focus on ending homelessness for this vulnerable population - Quality checks of apartments in addition to all applications - Issued out all staff and resident badges and permits - Consistently updating files through Home Funds - Managed inventory for essential day to day functioning - Attended weekly management meetings with Clinical Veterans Association staff - Office and individual unit quality and cleanliness daily inspections
Convention Services Manager
Hilton
03.2006 - 06.2010
- Sales presentations - Liaison between several hotel departments including; Sales, Food and Beverage, Banquet
- Accounts Payable, and Revenue Management - Securing contract commitments - Event coordination - Built client rapport through predicting needs and consistent contact
Front Desk Agent
Country Inn and Suites
01.2006 - 03.2006
- Checked guests in and out of hotel; obtained cash/credit payment; answered switchboard phone
Case Worker
James Vincent Cameron Chapter
09.2004 - 12.2005
- Attended and prepared all central filed cases for 341 - Drafting calendars and objections to confirmation, ensuring that creditors received them
Front Desk Agent
Days Inn Airport
08.2003 - 09.2004
- Accepting payment while checking guests in and out - Customer service across phone calls and front desk interactions
General Manager
Super 8
03.2000 - 07.2003
- Completed management and payroll reports - Responsible for hiring, training, and scheduling - Upheld customer service standards - Equipment maintenance
Education
Bachelor of Science - Business - Accounting Specialization
Capella University
Minneapolis, MNBachelor of Science - Paralegal Studies
University of Great Falls
Great Falls, MT2005
Licenses and Trainings
Real Estate License , Idaho (2015) Real Estate License , Washington (2015) Licensed and Bonded Notary , Utah (2012), AMSI Property Management System (2014) Multi-City Landlord Training (2014) Fair Housing Training (2013) Seattle Home Loan Funds Training (2013) HMIS Training (2011)
Additional Information
- AWARDS AND HONORS , Real Estate License , Idaho (2015) Real Estate License , Washington (2015) Licensed and Bonded Notary , Utah (2012), Pincole Award United Country (2022), Manager on Duty Certification (2002), Hilton Hotels Corporation Continuous Improvement Process Workshop Award (2007)
Timeline
Property/ Account Manager
Team Idaho Propety Management
12.2014 - Current
Leading Consultant
AMC Property
06.2014
Property Manager
Verity Property
04.2014 - 06.2014
Senior Property Manager
Valor House
06.2010 - 01.2014
Convention Services Manager
Hilton
03.2006 - 06.2010
Front Desk Agent
Country Inn and Suites
01.2006 - 03.2006
Case Worker
James Vincent Cameron Chapter
09.2004 - 12.2005
Front Desk Agent
Days Inn Airport
08.2003 - 09.2004
General Manager
Super 8
03.2000 - 07.2003
Bachelor of Science - Business - Accounting Specialization
Capella University
Bachelor of Science - Paralegal Studies
University of Great Falls