Adam Harkness
Hebron,MD
Summary
Accomplished Production Manager with a proven track record at Peninsula Bath, enhancing productivity and customer satisfaction through expert project management and exceptional customer service. Skilled in materials management and staff development, I led teams to exceed revenue goals by optimizing supply chain distribution and fostering a culture of continuous learning.
Overview
4
4
years of professional experience
Work History
Production Manager
Peninsula Bath
Delmar, DE
10.2023 - Current
- Scheduled staff work assignments, rotations and overtime.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Assessed production schedules and orders to plan material requirements and worker activities.
- Negotiated materials with suppliers to remain within budget.
Lead Installer
Coastal Bath
Delmar, DE
10.2021 - 10.2023
- Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
- Provided exceptional customer experiences to service recipients.
- Troubleshot and resolved installation issues promptly, minimizing impact on project timeline and customer satisfaction.
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
- Installed complete bathrooms of the highest quality.
Acrylic Shower Installer
Herls bath solutions/ West Shore Home
Salisbury, MD
10.2020 - 10.2021
- Learned how to install acrylic shower systems
- Worked mostly across the bay bridge
- performed various tasks in remodeling bathrooms
- led the acrylic team in 5 star reviews
- Provided exceptional customer experiences to service recipients.
Education
High School Diploma -
Sussex Technical High School
Georgetown06-2016
Skills
- Supply chain distribution
- Staffing management
- Project management
- Customer support
- Material handling expertise
- Materials management
- Production oversight
- Inventory coordination
- Production scheduling
- Performance evaluation
- Equipment utilization
- Quality inspection
- Staff development
- Excellent customer service
- Great problem solver
- Fast learning
- Passion for continuous learning
Affiliations
- I enjoy competing in bass fishing tournaments on the weekends.
- I love to enjoy my time at home with my family when my work is complete for the day.
Timeline
Production Manager
Peninsula Bath
10.2023 - Current
Lead Installer
Coastal Bath
10.2021 - 10.2023
Acrylic Shower Installer
Herls bath solutions/ West Shore Home
10.2020 - 10.2021
High School Diploma -
Sussex Technical High School